You will play a critical role across multiple dimensions:
๐ Strategic Leadership
Define and drive the Engineering Services strategy aligned with global business, engineering, and operational priorities
Establish scalable service portfolios , operating models, governance frameworks , and capability roadmaps across specialized engineering domains
Drive organizational transformation through strong operational and strategic leadership aligned with engineering and broader corporate priorities
Partner with Product Management, Segment Engineering, PMOs, IT, and global stakeholders to align service delivery with evolving engineering needs
โ๏ธ Engineering Services Excellence
Lead Engineering Services delivery with a focus on quality, responsiveness, scalability, and execution excellence
Define standardized service delivery models, including intake management, prioritization, SLAs, and governance mechanisms
Establish tools, frameworks, and best practices to improve engineering effectiveness and consistency
Provide technical oversight across engineering service domains aligned with global standards
๐ Process Excellence & Operational Enablement
Embed an operational excellence and KPI-driven performance culture across Engineering Services teams
Drive standardized and process-driven execution practices to improve productivity, scalability, and service quality
Improve operational efficiency through metrics-driven planning, resource management, and continuous improvement initiatives
๐ฅ Building & Leading Teams
Build and develop high-performing Engineering Services teams across specialized engineering domains
Drive workforce planning, organization design, capability development, and leadership pipeline strengthening aligned with business growth
Foster a culture of accountability, collaboration, innovation and customer focus
Strengthen cross-functional collaboration across Product Engineering, Project Engineering, Digital Engineering, PMOs, and regional engineering teams globally
๐ค Stakeholder Collaboration & & Service Enablement
Act as the primary GCC Engineering Services leader for global stakeholders across engineering and business functions
Drive strong service orientation and stakeholder alignment to ensure responsiveness, value delivery, and customer satisfaction across global teams
Partner with engineering organizations globally to enable faster, higher-quality, and more scalable engineering outcomes
Represent Engineering Services in executive reviews, operational governance forums, and strategic discussions
All about you
We value leadership mindset, strategic thinking, operational excellence, and business impact over ticking every box.
That said, here's what will help you succeed:
Bachelor's or Master's degree in Engineering or related discipline
15+ years of professional experience, including significant leadership experience in global engineering environments
Proven experience building and scaling specialized Engineering Services organizations or shared engineering capabilities
Strong technical grounding in one or more engineering services domains such as simulation, data management, documentation, or related areas
Experience defining service portfolios, operating models, governance frameworks, and scalable delivery practices
Strong understanding of process-driven execution, standardization, continuous improvement, and metrics-led performance management
Ability to lead effectively in a complex, matrixed, global organization
A collaborative leader with strong executive presence, stakeholder management capability, and service-oriented mindset
What you'll enjoy
Join us and be part of something bigger than just a role:
Work on meaningful challenges impacting global water sustainability and digital innovation
Collaborate with diverse, global teams across engineering, technology, and business functions
Build and scale a high-visibility Digital Engineering capability within a growing GCC
Shape your career into broader technology, operational, or enterprise leadership roles
Be part of a culture that values innovation, inclusion, and continuous growth
Why Xylem?
At Xylem, you don't just support engineering - you help enable smarter, faster, and more scalable engineering outcomes globally.
And when you see the impact of your work across products, projects, infrastructure, and communities, you'll know you're part of something truly meaningful.
Ready to make an impact?
If you're excited about building engineering capabilities, drivi
Additional Information
Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.