U.S. Benefits Program Manager
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About the role
The U.S. Benefits Program Manager within the U.S. Benefits team is accountable for the design, delivery, and ongoing optimization of comprehensive health, welfare, and retirement programs. This role oversees the full lifecycle of benefits offerings, ensuring programs are competitive, cost-effective, and compliant with all applicable regulations. This position also leverages data and market insights to drive continuous improvement, inform decision-making, and enhance engagement and utilization of benefit offerings. With responsibility for compliance, financial oversight, and vendor management, the U.S. Benefits Program Manager plays a critical role in aligning benefits strategy with organizational goals and workforce needs. Please note that this role requires on-site presence five days per week, Monday through Friday. Responsibilities Include: Benefits Strategy & Design Manages benefits strategy and design recommendations for our suite programs (e.g., health and welfare, retirement plans including qualified and non-qualified pension plans, etc.). Ensure that benefit programs operate in compliance with plan designs, carrier contracts, Company policies, and applicable laws and regulations. Evaluate market trends, benchmarking data, and workforce needs to ensure competitive offerings. Define program enhancements and long-term roadmap while partnering with the Americas Payroll and Benefits Leader. Responsible for developing, coordinating and communicating webinars and other benefit-related items. Governance & Compliance Oversight Accountable for overall compliance and regulatory adherence across benefit programs including, but not limited to: Form 5500 filings PBGC filings Annual Funding Notice PCORI Medicare Part D ACA reporting Required participant notices (e.g., Summary Annual Reports (SARs), Summary of Benefits and Coverage (SBC), fee disclosures, Summary of Material Modifications (SMM)) Interpret legislative and regulatory changes and determine program impact; Maintain awareness of emerging legislation and project management required program or policy changes. Financial Management Develop and manage annual benefits budget and forecasts. Monitor plan costs and recommend cost containment strategies. Lead vendor renewals, rate negotiations, and financial reviews. Vendor Strategy & Governance Own vendor strategy, selection, and ongoing governance. Establish & monitor performance expectations, SLAs, and oversight routines. Escalate and resolve complex or high-risk vendor issues. Program Performance & Continuous Improvement Monitor program utilization, participation, and cost trends. Translate data into actionable insights and design improvements. Identify and prioritize continuous improvement initiatives. Other Respond to complex benefit design questions by interpreting plan provisions. Point of contact for union negotiation support. Other duties as assigned.
Requirements
- The following are required for the role
- Bachelor's degree.
- 7 years of health and welfare benefits and retirement experience.
- Project management and vendor management experience.
- Strong financial acumen and analytical capability
- Thorough knowledge of benefits regulations
- Proven ability to influence senior stakeholders
- Strong Excel and data analysis skills
- The following are preferred for the role
- Experience with self-insured benefit plans
- Experience supporting union environments
Benefits
Additional Information
Job Title: U.S. Benefits Program Manager
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