As Assistant Manager, you'll play a key role in leading the day-to-day operations of the venue, ensuring consistent service excellence from breakfast through to late-night cocktail service.
This is a hands-on leadership position where you'll:
Support in driving operational performance and service standards
Lead, develop and inspire a diverse team across a multi-service offering (coffee, high tea, bar and lounge)
Create a warm, engaging and memorable guest experience in a premium environment
Drive floor leadership across varying service styles - from relaxed daytime trade to lively evening service
Maintain strong focus on compliance, labour management and operational efficiency
Responsibilities
Providing excellent customer service
Ensuring guest satisfaction through time management and multi-tasking
Strong attention to detail through both service and menu knowledge
Lead and guide team members, while sharing your knowledge to upskill team members
Forecast ahead of large events and ensure stock, staff and venue is prepared
Assisting with the scheduling and rostering of employees
General stock ordering and stock take/stock control
About you
You'll bring the following:
Previous experience working within a Supervisory or Assistant Manager position within a hospitality environment
Excellent time management
Customer serviced focused with the want to learn and strive for excellence
Bring a positive mindset and culture to your environment
To be successful, you'll:
Hold or willing to obtain a current Approved Managers License
Full availability and able to work across a rotating roster of morning, daytime and evening shifts
Have minimum 1-2 year previous leadership experience in a busy bar environment
On top of exciting career possibilities, we offer better exposure to experiences and learning. To see our range of benefits and opportunities visit Crown Resorts Careers.
Benefits
Equity / stock options
Additional Information
Better begins here
Crown Resorts is a great place to visit and it's an even better place to work, a place where you can play your part in creating fun, memorable, world-class experiences for our guests and our people. We value passion, optimism, and an appetite for change - for the better. Here, you'll be part of the team, empowered to explore more, experience more and supported by your leader to grow and develop.
Step into one of Crown Perth's most elegant venues - Lobby Lounge , where refined daytime experiences seamlessly transition into sophisticated evenings.
Located within Crown Metropol, Lobby Lounge offers guests a relaxed yet luxurious setting, from morning coffees and indulgent high tea through to evening tapas and cocktails in a vibrant social atmosphere.
We're currently seeking an experienced and people-focused Assistant Manager to support the leadership team in delivering exceptional guest experiences across this dynamic, all day venue.
Crown Resorts · Perth