HR Advisor

About the role

In this opportunity as HR Advisor , you will: Administer Tier 2 consultations for performance/behavior management (coaching, documentation, PIPs, outcomes) and conduct ER consultations/investigations, conflict resolution, policy guidance, and terminations. Enable cyclical performance activities (goal setting, quarterly/midyear/EOY) through toolkits, training, and office hours, flag items for automation. Deliver compensation consultation and analysis with Rewards; recommend automation for repeatable requests. Execute RIF processes: coordinate legal review inputs, prepare conversation guides, support manager conversations; adhere to global guardrails. Provide leaves and accommodations consultation with HR Compliance, ensuring consistent interactive process and documentation. Deliver M&A local support per integration playbooks. Partner on engagement activities (stay interviews, focus groups, open houses) and track actions. Advise on job profile consultation (leveling, responsibilities, alignment with career architecture). Coordinate natural disaster support/actions and related communications. Maintain accurate case records, meet SLAs, contribute to knowledge articles, and identify self-serve/automation opportunities. Imparts knowledge (policy, process, and application) in all HR disciplines to first line managers. Use HR case management technology as a core delivery channel, ensuring timely case resolution, appropriate escalation, and consistent service delivery. Works independently and or closely with HR specialists to help resolve queries which arise directly from the business. Works with frontline leaders to ensure that discipline management is properly implemented in accordance with local labor laws. About you: You're a fit for the HR Advisor if you: 3-5 years' HR experience in ER/performance within regional scope; solid understanding of HR operations and compliance. Proven industry experience, and demonstrated leadership skills in Human Resources Working knowledge of local labor law, leaves/accommodations frameworks, and RIF practices. Proficiency with case management systems and HR data; strong documentation and consultative skills. Effective organization, communication, discretion, and cultural awareness. Bachelor's degree in social sciences, Psychology, Human Resources, Business Administration, or related degree Experience in actively participating in change and transformation programs Strong track record of flexibility, resilience, and in managing multiple priorities and changing business needs in a fast-paced and remote global environment Excellent communicator with strong interpersonal and effective presentation skills Must be willing to work in McKinley Hill, Taguig City Must be willing to work on a flexible and mid-shift Attributes (mindsets and behaviors): Consultative, calm, and solutions-oriented; provides clear, fair guidance to managers. Detail- and documentation-driven; protects confidentiality and ensures consistency. Proactive and accountable; escalates risk early and follows through to closure. Inclusive and culturally aware; builds trust across diverse teams and regions. Skills and knowledge: Practical expertise in ER consultations/investigations, performance coaching/PIPs, compensation consultation, leaves/accommodations processes, and RIF conversations. Proficiency with case management tools, SLAs, knowledge articles, and HR data/reporting. Strong policy interpretation, documentation, and facilitation skills; change and conflict management. Familiarity with enabling self-serve resources, templates, and automation opportunities. Metrics & key results: High SLA adherence, right-first-time documentation, and case resolution efficiency. Increased self-serve and knowledge article usage; reduced repeat tickets. Reduced ER escalation rates and cycle times; consistent application of policies. Strong manager satisfaction scores and positive feedback on consultation quality. #LI-KG1 What's in it For You? Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected. Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a be