Medical Physicist and Clinical Support Specialist, South Korea

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Give hope. Give health. Make your mark in the fight against cancer. At Accuray, we make a direct and powerful impact on the lives of cancer patients every day - helping them live longer, better lives. But our commitment to innovation offers a truly unique opportunity: the chance to change the fight against cancer - helping to develop, introduce and support new treatment delivery systems and software that will give new hope and new health to cancer patients and cancer survivors around the world . Accuray develops, manufactures and sells radiotherapy systems for alternative cancer treatments. Our radiation therapy for cancer makes treatment shorter, safer, personalized and more effective, ultimately enabling patients to live longer, better lives. Job Description Essential Duties and Responsibilities Customer Support, Commissioning, and Field Work Develops a thorough understanding of all radiation beam measurements and other product specific tests necessary to support both the CyberKnife and TomoTherapy/Radixact products, as well as the tolerances of those measurements and the potential clinical impact of each parameter. Demonstrates a commitment to keeping up with new products, product improvements, software, and procedures relevant to CyberKnife and TomoTherapy/Radixact customers and field support activities. Contribute to the development of Quality Assurance and commissioning tools as required Travels to customer sites to assist in the resolution of machine and/or patient-specific Quality Assurance issues Trains medical physicist customers in the use of the TomoTherapy/Radixact and CyberKnife systems including, but not limited to machine Quality Assurance, absolute dose calibration and applicable alignment and accuracy tests. As necessary, explains basic planning and patient treatment workflow to individuals responsible for patient planning and treatment. Trains customers, including Medical physicists, Radiation therapists, Dosimetrists, in the use of the TomoTherapy/Radixact and CyberKnife systems, including, but not limited to, machine Quality Assurance, absolute dose calibration, and applicable alignment and accuracy tests. Furthermore, conducting clinical training, including treatment planning and patient treatment workflow, and supporting customers to fulfill the TomoTherapy/Radixact or CyberKnife practical patient treatment. Demonstrates consistent professionalism in interactions with customers, both external and internal. Participate in the Physicist On-Call roster as required, following the procedures in the physics on-call guide, including proper tracking and documentation of support activities Responds to customer enquiries and issues related to machine and patient QA activities in a timely and professional fashion. Leverage the physics knowledge and clinical experiences relevant to either the TomoTherapy/Radixact or CyberKnife system to support the sales/marketing department to enhance further company advantages. Support and drive upgrade sales in South Korea Support Marketing department by participating actively in on-site and in-house presentations, customer visits, demonstrations; roadshows; symposium and training activities with emphasis on clinical techniques. Support Sales departments on tenders and customer's presentations Safety and Quality Understands the relationship between machine and patient Quality Assurance measurements and relevant regulatory requirements. Ensures safety and quality considerations and requirements are proactively addressed and implemented to meet regulatory requirements. Conducts appropriate physics verification activities on hardware and software designs and design changes. Supports the Accuray Quality System by adhering to documented procedures. Develop or assist with the development and implementation of policies and procedures consistent with those of the organization to ensure efficient and safe operation of the unit Revises and documents procedures through proper channels when changes are desired or necessary. Addresses and reports in a timely manner all safety and quality issues raised by customers or staff. Reports customer feedback via Product Feedback Requests (PFR's), and participates in the development of the customer satisfaction program as needed. Maintain professional contact with peers through attendance at professional meetings and related activities. Remains an unwavering advocate for patient safety. Radiation safety: As required, perform calibration checks and radiation surveys of Accuray systems. Measures or verifies the radiation exposure levels for the appropriate areas inside and surrounding treatment bunkers and can advise on appropriate shielding and verification activities. Miscellaneous other job related duties as assigned Qualification Bachelor Degree of Science in Radiation Technology or Radiation Dosimetry, Master Degree of Science in Medical Physicist is preferable. Practical, hospital based medical physics experience related to