Employ various strategies to generate appointments and drive traffic by meeting departmental activity targets utilizing outbound calls, online inquiries, and other lead-generation techniques.
Effectively communicate with prospective customers to understand their needs, answer inquiries, and provide information about our RV products and services.
Utilize provided scripts and talking points for both initiating and receiving phone calls.
Proactively make 8-10 outbound calls per hour with the primary objective of scheduling sales appointments.
Utilize the CRM system to record and manage customer information, appointments, calls, and sales interactions. Maintaining accurate and up-to-date data is essential for efficient follow-up and tracking.
Stay up-to-date with all ongoing marketing campaigns and promotions. Align your efforts with marketing initiatives to leverage their impact on lead generation and sales conversion.
Regularly track and analyze your personal performance metrics, including appointments scheduled, calls made, sales achieved, and customer engagements.
Be receptive to coaching and work closely with the Sales Development Manager to improve departmental success.
Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets.
Collaborate with sales team to ensure total department symbiosis and ensure a seamless journey from initial contact to sale.
VinSolutions experience is a huge plus!
What You Need to Have for the Role:
Clear and concise written and verbal communication
Results driven and motivated for sales
Excellent customer service
Effectively manages responsibilities with time management to reach goals
Ability to multi-task while demonstrating strong organizational skills
Has prior CRM experience and is very computer savvy
Previous sales experience a plus
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
As an Appointment Setter/Sales Development Rep you will be a key contributor to our enterprise wide sales initiative. We are looking for someone with a proven track record and hunger for success in our industry. The goal is to drive sustainable financial growth through boosting sales and forging lasting relationships with our customers.
Campingworld · Las Vegas, NV