Safety Specialist
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About the role
The Safety Specialist serves as the on-site safety champion for district - wide parking, transportation, and healthcare service operations while maintaining a direct reporting relationship with the center led safety team. This role partners closely with operations leaders, the center led safety team, and frontline associates to implement and sustain a proactive safety culture focused on associate well-being, guest protection, operational compliance, and risk reduction. The Safety Specialist is responsible for executing district-level safety initiatives including driver and pedestrian safety programs, associate training and certification, operational audits, incident prevention, coaching, and compliance tracking. This role acts as a liaison between field operations and the centralized safety department to ensure consistent implementation of company safety standards, policies, and best practices. ESSENTIAL FUNCTIONS Reasonable accommodation may be provided to enable individuals with disabilities to perform all functions. Works with operational managers and district leadership under the direction of the corporate safety team to implement and sustain district-wide safety initiatives across valet, shuttle transportation, and patient services operations. Coordinates, implements, and continuously improves operational safety processes, including tracking and monitoring driver safety, incident trends, claims activity, and high-risk behaviors across assigned accounts. Executes key certification initiatives and field validation processes, including phased training progression and certification utilizing company-approved systems and training tools. Coordinates new hire safety onboarding and field training in partnership with operations and training leaders by assigning, monitoring, documenting, and validating all required training activities prior to associates working independently. Establishes and maintains ongoing retraining and coaching programs for associates, including ride-alongs, safety observations, remediation training, and follow-up accountability measures. Coaches operational leaders and GSCs on effective real-time coaching and safety reinforcement practices. Maintains and updates safety communication tools including hotspot boards, safety boards, safety alerts, stand-downs, huddles, and operational safety meetings to reinforce awareness and engagement. Supports and tracks district lot audit programs to ensure operational compliance and safe vehicle handling practices, including verification that vehicles are parked correctly, secured appropriately, and keys are handled according to company procedures. Conducts routine operational safety audits, inspections, and observations within valet operations, shuttle transportation routes, parking facilities, garages, and patient service environments. Assists with incident investigations involving vehicle da