Solution Designer - Merchant Services

About the role

The team revolutionises and enhances the end-to-end payment acceptance experience for our customers and colleagues and delivers a digitised self-service experience along with the latest product innovations, all supported by market leading back-office systems and processes. NAB Merchant Service aims to offer convenient and secure customer payment and merchant solutions to help your business take payments online. Our mission is to lead the market by providing a simple, digital, and integrated ecosystem that can meet all a merchant or health provider's banking needs. YOUR MAIN RESPONSIBILITIES: Design large scale systems, interacting with other internal large-scale systems. Manage & execute the design, development and testing of customer / colleague and technology features and in line with service priorities. Lead brainstorming sessions to develop potential solutions for business needs, ideas or problems. Present potential solutions to various stakeholders. Ensure tech stacks and frameworks being proposed are aligned with architectural direction. Define, create and present detailed Solution Design documentation to a diverse group of stakeholders (Architect forum, Design forum, Squad members...). Design solutions around risks, privacy, governance, compliance, etc. Collaborate with the software engineering teams and project stakeholders to continually deliver customer value. WORKING RELATIONSHIPS WITHIN THE ROLE Solutions Design Lead (frequent) -clarification of issues, referral for guidance, escalation of problems, review of work Architect (frequent) -clarification of requirements and issues, referral for guidance, mutual collaboration, sharing of experience and knowledge Applications Specialist (frequent) -clarification of requirements, mutual collaboration to ensure that outcomes are in line with business unit requirements, sharing of experience and knowledge Solution Design Colleagues (frequent) -mutual collaboration, sharing of experience and knowledge across teams, peer review and coaching Engineering Managers & Development Teams(frequent) -collaborate to develop detailed system design in line with business requirements Release Train Engineers (frequent) -assist in the definition of project scoping YOUR SKILLS AND EXPERIENCE