Tollgroup · Bayan LepasPrepare for this interview
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About Toll Group At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge - big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post - www.tollgroup.com Deliver Global Control Tower support for Princess Polly across all three regions, ensuring accurate and timely compilation, validation, and reporting of operational data Support ASN processes and landed cost reporting , including system integration and detailed reporting by SKU and Purchase Order (PO) Perform KPI tracking, reason code analysis, and compliance monitoring , including POD (Proof of Delivery) accuracy, POD date timeliness, and milestone performance measurement Proactively resolve operational queries and disputes with branches across countries and regions, ensuring timely and effective resolution Effectively plan and manage workload , working collaboratively within a high-performing team while coordinating with both internal team and external customer Maintain high-quality communication with global freight forwarding branches and senior management , taking initiative to address challenges, meet urgent requirements, and deliver within tight deadlines Support the compilation and verification of shipment documentation to ensure accuracy and compliance with operational requirements Monitor shipment progress and support timely updates on key milestones and deliverables Assist in improving data accuracy, reporting consistency, and operational workflows Support preparation of reports, summaries, and presentations for internal team and external customer.
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