Senior Analyst, Business Analyst (Data Oriented) - Workplace Delivery

Benefits

Additional Information

Job Posting End Date: Worker Type: Maximum Term/Fixed Term (Fixed Term) At Workplace Technology, we provide NAB colleagues with essential communication and collaboration tools and uplifts to create a seamless working environment . As a Senior Business Analyst, you will enable transformation initiatives and changes by translating business needs into traceable requirements, optimising processes, delivering actionable data insights, and measurable delivery outcomes across Workplace streams. MAIN RESPONSIBILITIES Gathering and documenting business requirements Ensuring traceability across change initiatives Writing workflows and process documentation Managing work items and backlogs in Rally Performing data analysis to support decision-making Producing reporting, metrics, and dashboards Identifying inefficiencies and redundant processes Recommending improvements across Workplace streams Driving process automation and tool consolidation Supporting operational and process-driven activities Aligning productivity opportunities with organisational goals Maintaining continuity in tracking and delivery outcomes Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time. YOUR SKILLS AND EXPERIENCE Communication - Clearly convey insights and recommendations to stakeholders Analysis - Interpret workflows and data to identify inefficiencies and improvements Process Improvement - Lead automation, tool consolidation, and data-driven initiatives Business Case Development - Build cost models for BAU and project activities Performance Metrics - Define and track delivery targets and progress - Strategic Alignment - Ensure initiatives support organisational goals and continuity Project Understanding - Apply knowledge of project management principles and practices Reporting - Ability to extract data to generate reporting data for analytics and content Data skills - Excel, PowerQuery, PowerBI, SQL Desirable Skills (Knowing a few bullet points will be a plus) Power BI - dashboarding and data visualisation Excel (advanced) - data analysis and reporting SharePoint / OneDrive / Teams - document and collaboration management Confluence - documentation and knowledge sharing Zoom AI Companion / M365 Copilot - meeting intelligence and GenAI productivity tools ServiceNow or any equivalent ITSM automation framework) - service management and ticketing MS O365 services - communication and collaboration tools MS Azure - Cloud services JIRA - agile delivery and backlog tracking SailPoint IIQ (myID) - identity and access management PowerShell / Python - scripting and automation THE BENEFITS AND PERKS We appreciate and reward our colleagues who do great work every day - from excelling for our customers, to taking ownership of an issue to get it resolved. Here's how we support our people with a range of exclusive benefits. 1. Generous compensation and benefit package Attractive salary 20-day paid annual leave and 7-day paid sick leave 13th month salary and Annual Performance Bonus Premium healthcare for yourself and family members Monthly allowance for team activities Premium welcome kit and occasional gifts of appreciation Extra benefits on your work anniversary 2. Exciting career and development opportunities Large scale products with modern technologies in banking domain Clear roadmap for career advancement in both technical and leadership pathways Access to digital learning platform such as Udemy Consistent and high-quality leadership training through the Distinctive Leadership program (DLP) Specialist capabilities and accreditations in key skill areas such as Cloud Engineering, Digital, Data, Security and SREs (Site reliability engineers) Sponsored English course with native teachers Opportunity for training in Australia 3. Professional and engaging working environment Hybrid working model and excellent work-life balance State-of-the-art & modern Agile office Food and beverages in the office pantry Employee Assistance Program to improve your physical and mental health Annual team activities and company events A solid and talented team behind you - great people who love what they do A DIVERSE AND INCLUSIVE WORKPLACE WORKS BETTER FOR EVERYONE We know that our people make us who we are. That's why we have built a culture of respect - where everyone feels valued and appreciated for being their true authentic selves at NAB. With our focus on inclusion and diversity, and in partnership with our Employee Resource Groups, NAB is a place where First Nations colleagues, colleagues of all genders, sexualities and ages, carers and colleagues with disability, and colleagues from all cultures, races and religions have the opportunity to thrive, connect and grow. We are intent on providing an environment where you can work your way. Ask about our many flexible work options and please let us know if we can provide any adjustments throughout the r