Travel to customer sites as needed to support project installations
Average of 50% travel required
Collaborate remotely with customers to plan and define project details
Effectively plan, track, manage, and close multiple projects simultaneously
Provide customer training on EXACOM applications
Perform telecommunications wiring, hardware setup, and systems deployment
Required Qualifications :
2+ years of relevant technical experience
Strong customer relationship and communication skills
Solid understanding of IP networking and Windows based systems
Technical knowledge of Microsoft Server 2019/2022 and SQL Server
Working understanding of general telephony and communication equipment
Clean background check and valid driver's license
Ability to lift up to 65 lbs required
Preferred Skills
Experience with public safety communications
Technical skills related to radio or telephone communication systems
Background in technical support or field engineering
Target Base Salary Range: $60,000 - $80,000 USD
Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.
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Basic Requirements
2+ years of technical support / installation experience with a solid understanding of IP networking and Windows based systems, Microsoft Server 2019/2022 and SQL Server
Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.
Travel Requirements
Over 50%
Relocation Provided
None
Position Type
Experienced
Referral Payment Plan
Yes
Our U.S. Benefits include:
Incentive Bonus Plans
Medical, Dental, Vision benefits
401K with Company Match
10 Paid Holidays
Generous Paid Time Off Packages
Employee Stock Purchase Plan
Paid Parental & Family Leave
and more!
EEO Statement
We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.
Benefits
Health insuranceDental insuranceVision insurance401(k)Remote work optionsEquity / stock optionsPerformance bonusParental leave
Additional Information
Company Overview
At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.
Department Overview
EXACOM, a Motorola Solutions Company, is a leading provider of multimedia recording solutions supporting public safety, homeland security, defense, utilities, and transportation organizations. Our reputation is built on engineering excellence, innovation, and exceptional customer service delivered by an outstanding team.
Job Description
As a Field Services Project Manager, you will play a key role within EXACOM's Field and Support team, managing both large and small customer projects from initial order through final handoff to long‑term support. This role requires strong project leadership, hands‑on technical skills, and the ability to work directly with customers both remotely and onsite. You will ensure projects are completed efficiently, accurately, and to the highest standard of customer satisfaction.
This position reports to the Manager of Customer Support.
Motorola · Manchester, UK