Service Delivery Analyst I (Mainframe, JCL, COBOL)- 2-4 years Exp- Only Indore - Rotational Shift 24*7

About the role

Our Customer Experience Worldpayers are at the heart of it all - enabling us to provide world-class support to customers. Unwavering dedication and full of enthusiasm, they're always finding ways for us to grow together. The team is responsible for supporting multiple Critical Platforms that support all aspects of merchant settlements for US geography. The team works in 3 shifts to provide 24X7 support to these applications and is responsible to resolve issues within SLAs. Working closely with relationship managers to research and provide accurate findings to merchants on any issues they report with settlements. What makes a Worldpayer What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions and finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open and winning and failing as one. Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career. LinkedIn # (#LI- Susmita Tripathy)