Translate business needs into clear user stories and acceptance criteria using a BDD mindset
Facilitate requirements elicitation sessions and provide clear follow up steps
Apply comprehensive analytical techniques to assess business processes, data flows, and system interactions, ensuring thorough and insightful analysis.
Negotiate and recommend business solutions that balance technical feasibility, delivery timelines, and business need
Ensure alignment between business requirements, platform capabilities, and automation opportunities
Develop an understanding of the operational processes and procedures and take initiative on process improvements
Support QA and development teams in clarifying requirements and resolving ambiguities
Identify risks, gaps, and dependencies early and drive proactive resolution
Support roadmap activities to document the future vision of the tool/program.
Support User Acceptance Testing (UAT) activities
Contribute to the ICF Business Analysis Community of Practice
Technologies you will use: Jira, Confluence, Mural, Microsoft Office, Microsoft Teams, Databricks
What you must bring:
3+ years of experience as a Business Systems Analyst including:
Experience supporting software systems built on or leveraging open source technologies
Business process analysis or business process re-engineering
Client facing communication
Experience as a cross-functional team member working in an agile development environment (i.e., scrum, kanban, etc.)
Leading requirements management
Requirements elicitation and documentation
User story definition
Acceptance criteria determination
3+ years experience with Jira (or similar Agile project tracking software, such as AzureDevops)
Comprehensive understanding of the full software development lifecycle (SDLC), Requirements Management, and Scope Management methodologies
Must possess excellent analytical, organizational and product management skills
Must be able to obtain and maintain Public Trust
Must be a US Citizen due to federal contract requirements
What we would like you to have:
Bachelor's Degree OR equivalent years of work experience
Experience coordinating cross-functionally with UI/UX Designers
Documented experience in cloud modernization efforts on Azure (preferred) or AWS
Certified Scrum Master or Certified Scrum Product Owner
Strong understanding of agile methodologies, including Scrum, Kanban, and/or Scaled Agile Framework (SAFe)
Experience supporting deployments and release management activities
Skilled in managing and aligning requirements across multiple teams and stakeholders
Works with Product Owner to groom and prioritize a backlog
Highly organized and appreciation for details
Resourceful and self-motivated
Superior verbal and written communication skills
Working at ICF
ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.
We will consider for employment qualified applicants with arrest and conviction records.
Reasonable Accommodations are available, including, but not limite
Benefits
Vision insuranceRemote work options
Additional Information
*We are open to supporting 100% remote work anywhere within the United States. Must be able to support Eastern Time Zone*
ICF is seeking a Business Systems Analyst with a passion to help government agencies modernize technology and processes. The Business Systems Analyst will be supporting an enterprise level data warehouse in support of emergency management and resilience.
The ideal candidate will lead, advise, and manage ICF client requirements, translating them into documentation and conceptual design for a team of DevOps Engineers, Developers and Solution Architects for a modernized application built on Azure with Databricks. You are responsible for bridging the gap between technical and non-technical project staff by eliciting, analyzing, documenting, and communicating concise requirements for implementation based on business needs. You will work with end users across a diverse set of stakeholders with a federal agency client to clarify scope and leverage your knowledge of business processes to determine the necessary approach, and identify overlapping functions and dependencies.
You also have a concrete understanding of cloud-based software development, as well as familiarity with concepts such as data warehousing, infrastructure as code (IaC), continuous integration, and continuous delivery (CI/CD). You are known for effective communication and can represent the voice of the business.
Icf · Reston, VA