Director, Commercial Effectiveness
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About the role
At Neurocrine Biosciences, we pride ourselves on having a strong, inclusive, and positive culture based on our shared purpose and values. We know what it takes to be great, and we are as passionate about our people as we are about our purpose - to relieve suffering for people with great needs. What We Do: Neurocrine Biosciences is a leading neuroscience-focused, biopharmaceutical company with a simple purpose: to relieve suffering for people with great needs. We are dedicated to discovering and developing life-changing treatments for patients with under-addressed neurological, neuroendocrine and neuropsychiatric disorders. The company's diverse portfolio includes FDA-approved treatments for tardive dyskinesia, chorea associated with Huntington's disease, classic congenital adrenal hyperplasia, endometriosis* and uterine fibroids,* as well as a robust pipeline including multiple compounds in mid- to late-phase clinical development across our core therapeutic areas. For three decades, we have applied our unique insight into neuroscience and the interconnections between brain and body systems to treat complex conditions. We relentlessly pursue medicines to ease the burden of debilitating diseases and disorders because you deserve brave science. For more information, visit neurocrine.com , and follow the company on LinkedIn , X and Facebook . ( *in collaboration with AbbVie ) The Director, Commercial Effectiveness is a strategic leader responsible for developing and executing the Commercial Effectiveness strategy for a defined commercial sub-function at Neurocrine. This role ensures enterprise commercial strategies are translated into actionable field execution frameworks, performance management systems, and operational tools that drive measurable business outcomes across all marketed products and therapeutic areas. Reporting to senior commercial leadership, this leader develops strategic plans and operational objectives for Commercial Effectiveness and is accountable for performance, results, and continuous improvement of the function. The Director partners cross-functionally across Sales, Marketing, Market Access, Medical Affairs, Commercial Analytics, IT, Legal/Compliance, and Learning & Development to ensure field teams are equipped with the insights, tools, communication, and capabilities required to achieve business goals. _ Your Contributions (include, but are not limited to): Strategic Leadership & Functional Accountability Develop and execute the Commercial Effectiveness strategy and multi-year roadmap aligned to enterprise commercial objectives Establish sub-functional goals, KPIs, and performance standards to drive measurable field execution excellence Translate brand, sales, and market access strategies into scalable operational frameworks and field execution models Direct resolution of complex business issues impacting field performance, customer engagement, and productivity Lead launch readiness planning from a field effectiveness lens, including KPI design, reporting architecture, and post-launch optimization strategy Benchmark industry best practices and introduce innovative commercial models, technologies, and processes to enhance competitive advantage Ensure alignment of field metrics, reporting practices, and processes with compliance, privacy, and data governance standards Performance & Analytics Integration Oversee development and governance of field dashboards, scorecards, and reporting tools aligned to strategic objectives Partner with Commercial Analytics to ensure seamless integration between enterprise analytics and field-facing insights Lead quarterly business reviews with Sales Leadership to assess trends, identify risks/opportunities, and drive action planning Identify execution gaps and implement data-driven optimization strategies across area, region, and zone levels Champion advanced analytics and omnichannel integration into field tools to support data-informed decision-making Field Operations & Execution Excellence Own and evolve Field Playbooks to define roles, responsibilities, execution standards, and operational expectations Lead evaluation, selection, and implementation of commercial technologies (CRM enhancements, targeting tools, AI-enabled capabilities) Oversee customer targeting optimization, alignment refinements, and other high-impact tactical initiatives Conduct structured field engagements (e.g., ride-alongs) to assess execution quality and translate insights into systemic improvements Drive continuous improvement of processes to enhance field productivity, scalability, and customer engagement effectiveness Cross-Functional Influence Serve as strategic liaison between Commercial leadership and field teams to ensure alignment and feedback integration Partner with Franchise GMs/VPs to ensure effective pull-through of strategy across field organizations Collaborate with Market Access, Medical Affairs, Marketing, IT, and L&D to ensure