Equal Employment Specialist

About the role

View Common Definitions of terms found in this announcement. Organizational Location: This position is located in the Department of Homeland Security, U.S. Immigration and Customs Enforcement, Office Of Civil Rights Compliance, in Atlanta, Georgia; Pensacola, Florida; Pittsburgh, Pennsylvania; Washington, District of Columbia. This is a non-bargaining unit position. Please limit your resume to 2 pages. If more than 2 pages are submitted, only the first 2 pages will be reviewed to determine your eligibility/qualifications. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. You qualify for the GS-11 grade level if you possess one of the following: Experience: One (1) year of specialized experience at the GS-09 grade level or equivalent performing duties such as: Processing complaints of discrimination under federal laws and regulations. Providing technical advice and guidance to employees, supervisors, and managers regarding EEO policies, procedures, and regulations. Interpreting and applying EEO laws, regulations, and policies (such as Title VII, Rehabilitation Act, Age Discrimination in Employment Act). Participating in informal resolution efforts, such as mediation or alternative dispute resolution (ADR) processes. Initiating and facilitating the interactive process between the employee/applicant and management to determine appropriate accommodations. Proficiently drafting and composing official correspondence, including emails, decision letters, and memos. OR Education: Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work. OR Combination of Education and Experience: A combination of successfully completed education and experience. This will be calculated using your resume and unofficial transcripts or a list of courses/course hours submitted with your application. You qualify for the GS-12 grade level if you possess one (1) year of specialized experience at the GS-11 grade level or equivalent performing duties such as: Managing and tracking EEO complaints from intake through resolution, ensuring compliance with regulatory timelines and requirements. Providing expert technical advice and guidance to employees, supervisors, managers, and leadership regarding EEO laws, regulations, and policies. Interpreting and applying complex EEO statutes (e.g., Title VII, Rehabilitation Act, Age Discrimination in Employment Act) to unique or sensitive situations. Ensuring requests are processed promptly, confidentially, and in accordance with agency and legal requirements. Leading the interactive process between the employee/applicant and management to determine appropriate accommodation, handling sensitive or high-profile cases. Expert proficiently drafting and composing official correspondence, including emails, decision letters, and memos. Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification. National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office. The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibili