15 years related work experience and 2-3 years senior management experience.
In-depth knowledge of the retirement industry, the internal record keeping system, plan document/provisions knowledge
In-depth IRS/DOL reporting knowledge
In-depth regulatory compliance knowledge
Knowledge of specialized area of business
Demonstrated leadership skills
Excellent written and verbal communication skills
Analytical and problem-solving skills
Must be fluent in English
Must be available to work evening shift in peak season
Normal Office Working Conditions: this job operates in a professional office environment and routinely uses standard office equipment.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are enc
Benefits
Health insuranceVision insuranceFlexible schedule
Additional Information
Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid career paths. We not only encourage but celebrate internal mobility. We also recognize the importance of purpose, well-being, and work-life balance. Within Empower and our communities, we work hard to create a welcoming and inclusive environment, and our associates dedicate thousands of hours to volunteering for causes that matter most to them.
Chart your own path and grow your career while helping more customers achieve financial freedom. Empower Yourself.
Responsible for the overseeing of a client team or a block of institutional business. Oversight includes tasks such as new plan document creation, amendment of the existing documents. Restatement of the plans. Responsibilities include understanding regulations requirements related to compliance services, implementing and identifying training needs, policy and system improvement opportunities within the department and for multiple associated books of business/market Segments.
ESSENTIAL FUNCTIONS:
Conceptualize and develop strategies to address business goals and objectives.
Drive project and initiatives associated within Plan Services org and at functional level programs.
Develop and implement plan to enhance staffing capabilities by assessing skill and competencies of associates and implement learning interventions so as to match with current and future expectations of the business.
Responsible for the development of workforce by conducting regular coaching & feedback session based on performance measures and aspirational objectives.
Must lead the team while achieving short- and long-term goals, both at individual as well as at team level
Must interact with the business partners and key stakeholder in meeting operational challenges and scheduled production activities. Perform monthly business reviews with partners to assess overall health of the function as well as status check on short-medium-long term goals.
Ensure effective planning and execution of operations and must reduce waste levels and achieve milestones and requirements of the organization.
Performing daily/weekly/monthly reviews of BAU including Service quality, production and utilization measure and perform Compliance feedback analytics.
Follows-up with various stakeholders for timely resolution.
Timely escalation for any delay or issue
Initiate and participate in the quality improvement process (identifying opportunities for improvement, leading key initiatives for the department, and documenting procedures). Initiate and monitor special projects as needed.
Responding to email questions
Participating in the partner call when needed
Review and audit SOWs, SOPs, production & access profiles on a regular basis
Demonstrate consistent leadership abilities, such as being team and results oriented, committed, decisive, and flexible, as well as being a true role model for team members.
Anticipate and resolve issues before they adversely affect projects and/or relationships
Stakeholder management and driving various initiatives on quality, reg projects etc
Priortization of various activities for fulfillment of reg deadlines
Discuss issues and trends with subordinates, peers and relationship management, as needed.
Creates and revises processes to keep current procedures documented.
Train staff on new procedures and review existing processes for continuous improvement.
Research complex issues in a timely manner.
Empower · Ka Bangalore