The right person thrives on autonomy and ambiguity and treats the platform as both a product to shape and a system to help build alongside the engineers on the team.
Specifically, you will:
Own the developer engagement program: how developers discover the platform, get answers, move from first prototype to production, and grow into long-term adopters and advocates
Lead the developer-facing surface area of the platform: documentation, getting-started flows, sample applications, communications, and the visibility tools that keep developers informed and unblocked
Run developer engagement rituals (office hours, async support, partner working sessions) and turn what you learn into product requirements, golden paths, and reusable patterns that benefit every team building on the platform
Define and instrument the developer experience metrics that matter: time-to-first-success, activation, adoption, satisfaction, and retention
Use agentic coding tools as a regular part of how you ship work, including prototypes, specs, scripts, dashboards, and developer content
Partner with adjacent platform service teams (identity, unified management, artificial intelligence, and beyond) to remove friction at the seams between services
Communicate progress, risk, and decisions to senior leadership and to the developer community in writing and in working demos
Requirements
5+ years of combined experience across software product management and software engineering, with at least 2 years in a product management or technical product management role
Has shipped production code as a software engineer in a prior role
Code fluency in at least one mainstream language (Python, TypeScript, Go, Java, or equivalent)
Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
Background in developer experience, platforms, tools, or platform engineering, with familiarity in platform engineering concepts such as golden paths, internal developer portals, paved paths, and self-service infrastructure.
Hands-on fluency with agentic coding tools (e.g., Claude Code, Cursor, Codex) regularly used in shipping work.
Experience in API design, SDK design, developer documentation strategy, and building third-party developer ecosystems and partner enablement.
Proven track record driving platform adoption through demonstrated value rather than mandate, including working with internal developers in large enterprises with platform choice.
Strong writing skills for engineering and senior leadership audiences, and experience instrumenting developer success metrics in production to guide roadmap decisions.
Why Cisco?
Benefits
Remote work options
Additional Information
The application window is expected to close on: 06/29/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received .
This role can be performed remotely from San Jose, CA or Seattle, WA.
Meet the Team
The AI Software and Platform Group is building the developer platform that powers the next generation of Cisco's products and the partner ecosystem around them. The platform spans unified management, artificial intelligence, and unified identity, and is used by Cisco engineering teams across the company as well as by third-party partners and developers building on top of Cisco.
The Developer Experience team owns how those developers find the platform, learn it, build on it, ship to it, and stay successful on it. We are a small, high-velocity, hands-on group with the energy of an early-stage company operating at enterprise scale. We care about voluntary adoption, low time-to-first-success, and making the everyday experience of building on the platform feel obvious and good.
Cisco · San Jose, CA