Team Lead, Payment Experience, Americas
External
Flywire · Boston, MA$55K–$65K/yrFull-timeOn-siteToday
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About the role
Lead a regional Payment Experience team handling payer enquiries via phone, chat, and email. Act as escalation point and product/content expert, drive team operations, training, quality, and process improvements, and liaise with regional and global stakeholders to optimize payer experience using data.
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