Political Senior Client Success Manager - Programmatic

External

Zetaglobal · New York, NY

$80K–$95K/yrFull-timeOn-site3d ago

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About the role

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform - powered by one of the industry's largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com . The Senior Client Success Manager - Programmatic (Political & Advocacy) is at the forefront of Zeta's strategic political and advocacy partnerships. This role sits on our high-profile Political/Advocacy team, managing large-scale digital advertising programs for a diverse set of political campaigns, causes, and advocacy groups. Candidates must be comfortable working with organizations across the political spectrum ("both sides of the aisle") with impartial professionalism and navigating the unique demands of election-season media. In this dynamic environment, you will ensure book of Zeta clients is meeting their campaign performance goals and work in tandem with the Client Success Director to drive account growth in highly targeted digital advertising programs. The role requires exceptional organization, adaptability, and the ability to thrive under tight deadlines - including late nights and weekend work during peak political season. You must be located in New York City, NY and work hybrid out of our NYC office.

Responsibilities

Rapidly acquire a thorough knowledge of Zeta's offerings, reporting analysis, competitive advantages, resources and processes and articulate them convincingly to prospects and customers

Launch and manage cross-channel, programmatic advertising campaigns in partnership with clients and internal teams to help clients connect with their customers

Manage a high volume of concurrent campaigns, ensuring impeccable execution and optimization under ambitious timelines

Grow existing political and advocacy accounts, targeting top digital ad spenders to drive incremental and renewal opportunities

Prepare and deliver post-campaign analysis reports tailored to political and advocacy KPIs

Serve as the primary point of contact for all campaign requests, including creative changes, pacing/performance reports, recommendations, and strategic planning

Prepare and conduct high impact reporting presentations in collaboration with analytics team

Ensure exemplary customer satisfaction levels with every customer interaction

Desired Skills and Experience:

3+ years' experience in programmatic advertising in Account Management, Client Success, or Media Planning

Hands-on experience activating, optimizing, and reporting on campaigns within leading DSPs

Demonstrated ability to develop and cultivate relationships and work successfully at all levels of the decision process

Strong analytic skills, including high level of comfort with Excel

Comfort working across the political spectrum with impartial professionalism.

Passion for digital media and thorough knowledge of the programmatic advertising industry

Exemplary written and verbal communication skills, with the ability to convey complex ideas clearly and convincingly.

Initiative-taking individual with strong work ethic, able to work autonomously while being receptive to guidance.

Intelligent, outgoing individual with interpersonal skills and work ethic

Comprehensive experience with MS Office, particularly Excel and PowerPoint

Ability to travel as needed

BENEFITS & PERKS

Unlimited PTO

Excellent medical, dental, and vision coverage

Employee Equity

Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $80,000 - $95,000 , depending on location and experience.

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Political Senior Client Success Manager - Programmatic

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