Senior Warehouse Associate (Planner)

Responsibilities

• Maintains inventory accuracy by managing product holds, product movements, physical returns, purchasing of products and automated tracking of inventory.
• Investigates outbound discrepancies by checking for differences between physical counts and WMS records. Identifies and reports variances to Customer Care team and ensures that customers are shipped variances promptly and documents all variances and issues in line with SOPs.
• Should resolve inbound discrepancies by initiating communication with external suppliers and coordinating with Quality Assurance teams. Makes necessary adjustments in WMS and determines implications for customer order fulfillment.
• Could place Purchasing Orders (PO's) for customers and tracks to ensure on time deliveries to prevent service disruptions.