Senior Platform Engineer, Developer Experience

About the role

As a Senior Platform Engineer at Gigs, you'll work at the foundation of everything we build. You'll design, build, and operate the infrastructure and developer tooling that powers our connectivity and payments platform - enabling product teams to ship faster, more reliably, and at scale. Our Foundation team owns the systems that every engineer at Gigs depends on: CI/CD pipelines, cloud infrastructure, observability, deployment tooling, and the shared platform services that keep our product running. You'll take ownership of complex infrastructure challenges end-to-end and drive them to production with a high bar for reliability and developer experience. This is a role for someone who cares deeply about the craft of platform engineering - who gets energy from making other engineers more productive, who thinks in systems, and who isn't satisfied until the solution is both robust and elegant. You'll be joining a small, high-impact team where your work will directly shape how Gigs scales over the next few years. Salary range: EU: €105,000 - 125,000 UK: £105,000 - 125,000 (The final offer depends on your background, skills, and how you perform through the process. We're open to considering outlier candidates, which may result in an adjustment to the scope and compensation)

Responsibilities

• Own and improve Gigs' cloud infrastructure, ensuring our platform is reliable, scalable, and cost-efficient as we grow.
• Design and build internal developer tooling and platform services that accelerate how product teams ship - from CI/CD pipelines to deployment workflows to local development environments.
• Drive improvements to our observability stack, making it easy for every engineer to understand system behavior, debug issues, and respond to incidents with confidence.
• Take complex infrastructure problems end-to-end: scoping, designing, implementing, and operating solutions in production.
• Collaborate closely with product engineering teams to understand their pain points and build platform capabilities that unblock them.
• Contribute to our infrastructure-as-code practices, ensuring our cloud environments are reproducible, auditable, and version-controlled.
• Participate in on-call rotations, incident response, and post-mortems - and use what you learn to make our systems more resilient.
• Raise the bar for platform engineering quality through code reviews, documentation, and advocating for best practices across the team.

Requirements

• You have 5+ years of professional software engineering experience, with meaningful time spent on infrastructure, platform, or DevOps/SRE work in a production environment.
• You have experience designing and building a platform layers e.g. centralised authentication, observability, routing logic, or API versioning which other product teams integrate against or build on top of.
• You have hands-on experience with c

Benefits

Additional Information

About Gigs At Gigs, we're building the operating system for mobile services-a platform that lets tech companies embed global connectivity into their products effortlessly. Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity-bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity. Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We're tackling deep technical and regulatory challenges to make connectivity truly seamless. If you're driven by curiosity, creativity, and the chance to shape the future of telecom, we'd love to hear from you. Things We Care About We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard. Speed. We move and we ship. We set bold deadlines and treat every week like it matters. Ownership. If you see something broken, fix it. We don't wait for permission. Customer Obsession . Our customers' product is our product. Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information. First principles. We don't ask how things have been done before. We ask why they were done that way at all.

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