Minimum 8 years of progressive combined Management experience in International Hotels/Resorts/F&B Department
Experience in Forbes 5 stars concepts is preferred
Experience in Michelin Star Restaurants focusing on European concepts is preferred
Experience in the process of creating and implementing new concepts in a hotel/resort environment
Experience in hotel/resort and restaurant pre-opening and/or renovations would be considered as an advantage
Education
University degree in Hospitality Management or another relevant field
Knowledge of planning short and long-term goals, including strategic planning, budgeting and forecasting; departmental profit/loss analysis
Knowledge of food safety regulations and practices, such as HACCP
Proven leadership skills, teambuilding and developing star performers
Capable of analysing business levels and scheduling appropriately
Proficient in Microsoft applications
Good command in spoken and written English
Possesses the following personal qualities:
Approachable
Astute
Organised
Focused
Resilient
Innovative
Has the following key competencies:
Decisiveness
Communication
Financial decision making
Judgement
Teamwork
Managing/leading customer focus
PERSONAL COMPETENCIES:
Achieves agreed objectives and accepts accountability for results
Displays a high commitment to delivering results
Communicates effectively
Displays the highest level of integrity
Ability to maintain discretion
Self-motivated
Benefits
Vision insurance
Additional Information
REQ13592 Manager, F&B (Open)
POSITION SUMMARY:
The Manager, Food and Beverage is responsible for the overall operation of the F & B business unit assigned. This role, in conjunction with the outlets' management, plans, directs and coordinates a strategic approach in providing the outlets with the necessary assistance to achieve the annual EBITDA. The Manager, Food and Beverage also ensures that the outlets in the business unit are managed as successful independent profit centers ensuring maximum guest satisfaction consistent with the Division's standard
PRIMARY RESPONSIBILITIES:
Supports the Senior Manager, Food & Beverage & Head, Food & Beverage in development of succession planning initiatives
Conducts regular planned briefings with Outlet Managers and Assistant Managers to achieve desired goals
Assists the Outlets with developing and submitting multiple outlet budget requirements
Provides leadership to the Outlet Managers by guiding and motivating them in achieving annual business plans, KPOs and KPIs as well as Outlets' financial targets and training goals
In conjunction with the Outlet Managers, implementation of new products and new product lines
Monitors and evaluates quality of service and product in the Business Unit
Creates and fosters a team culture that supports the company's Vision and Values
Effectively utilises electronic systems regarding payroll, Recruitment/HR, POS, Reservation Management System, Ordering System, Guest Feedback System
Achieves productivity by maximising the use of team synergies
Works effectively with those outside of formal line authority to achieve organizational goals
Establishes an environment that allows customer feedback and information to be disseminated to all levels of employees and incorporated into planning and operations
Encourages team participation in all continuous improvement activities/strategies in Food & Beverage
Ensure the Outlet Managers follow up in all situations of customer feedback
Shares ideas and suggestions on new developments and plans within the Food and Beverage BusinessUnit
KEY PERFORMANCE INDICATORS:
Positive Employee and Customer feedback
Business Unit profit and Loss budgets
Staff retention and development
Quality