EPI Customer Support Technician II

About the role

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

Responsibilities

• Performs standard Tier I procedures including wafer measurement.
• Performs preventative maintenance and wet cleans independently. Assists senior engineers with corrective maintenance as needed.
• Disassembles, cleans and rebuilds kits as part of kit management quality.
• Learns and applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.
• Able to diagnose and resolve basic technical problems.
• Strives to perform BKM's. Uses knowledge management systems. Follows all IP guidelines.
• Complies with all safety procedures and consistently demonstrates safety as a value.
• Functional Knowledge
• Has developed analytical skills and application of scientific methods to perform a variety of activities
• Business Expertise
• Has good understanding of how the team integrates with others
• Leadership
• Has no supervisory responsibilities
• Problem Solving
• Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established operating procedures and/or scientific methods
• Impact
• Impacts the quality of own work
• Interpersonal Skills
• Uses communication skills to exchange of information
• Additional Information
• Time Type:
• Full time
• Employee Type:
• Assignee / Regular
• Travel:
• Yes, 10% of the Time
• Relocation Eligible:
• Yes

Benefits

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