Business Analyst - Trust, Safety, and Fraud Analytics

About the role

At Rover, pets and their people are at the heart of everything we do. We connect pet parents with trusted pet care across the U.S., Canada, Europe, and Australia. Headquartered in Seattle and Barcelona, we're a values driven, fast-growing tech company focused on building safe and personalized experiences tailored to the needs of each unique pet. We're investing in AI as a business accelerator and provide every team member access to AI tools in service of creating better experiences for our community. We are proud to be recognized as a great place to work, having been named among the 100 Best Companies to Work For in Seattle Business Magazine and Washington's Best Workplaces in the Puget Sound Business Journal. At Rover we're committed to creating an accessible, inclusive, and welcoming community, which starts with our employees. Want to make an impact? Join our pack and come work (and play!) with us. *This is a hybrid position that has the minimum expectation to work out of our Downtown Seattle Office two days per week on Mondays and Thursdays. For this reason, candidates must be based in the Greater Seattle Area or willing to relocate. Additionally, applicants must be currently authorized to work in the United States on a full-time basis, without the need for current or future employer sponsorship for an employment-based visa status. Who we're looking for: We are seeking a Business Analyst to partner closely with Rover's Infosec team and Trust and Safety Leadership team, driving initiatives that make Rover a safer community for pet parents and sitters. This is a high-visibility role where you will collaborate directly with a diverse set of stakeholders to define, measure, and improve the success of Rover's Fraud program. You will be responsible for conducting in-depth analysis of new and developing fraud trends, which includes proactively identifying issues and then developing and proposing actionable solutions. This role requires a unique skillset: the ideal candidate must be comfortable translating ambiguous business problems into crisp requirements, and then using those to build creative data products that meet niche business needs. You should be a natural builder - someone who is passionate about starting from ground zero and building a highly effective analytical program with relative autonomy. At Rover, we're driven by seeing our people succeed and grow, while doing our jobs better than ever before. We believe the best business outcomes come from a diverse set of perspectives and we're committed to promoting an inclusive, inventive, and fun environment with amazing employees. We welcome and encourage applicants from all backgrounds to apply. Rover is an equal opportunity employer. We consider all qualified applicants without regard to age, race, color, ancestry, national origin, religion, disability, military or veteran status, sex, pregnancy, gender identity or expression, sexual orientation, marital or partnership status, genetic predisposition, or any other protected status in accordance with applicable federal, state and local laws. We are committed to work with you to look for reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.