IT Portfolio Platform Analyst

Benefits

Additional Information

About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk. Compensation Range Hourly: $30.55 - $40.85 (Amount based on relevant experience, skills, and competencies.) At Commerce Bank, innovation and creativity are the driving forces behind our IT team's success. We are catalysts of transformation who power applications, secure networks, and implement cutting-edge initiatives that propel our business units forward. The banking industry's rapid evolution provides us with an exciting opportunity to continuously learn, grow, and harness new technologies that elevate the experience for our customers. What sets Commerce Bank apart is our company culture and leadership, areas in which we continually invest. This commitment fosters innovation, enhances customer and employee experiences, while reinforcing our belief that our diverse team is our greatest competitive advantage. We actively seek candidates who share our passion for technology and bring fresh perspectives to the table. A diversity of backgrounds, experiences, and viewpoints allows us to develop truly innovative solutions that meet the evolving needs of our banking community. Join us in shaping the future of banking technology. At Commerce Bank IT, you'll find a culture of equity, belonging, and endless opportunities to make a lasting impact. Help us drive innovation that raises the bar for our industry. About This Job The main purpose of this job is to support the daily management of IT Portfolio Management platforms (for example Planview), assisting with system configuration, user support, and basic workflow design. This role focuses on learning the system, supporting users, and maintaining data integrity. Job functions focus: Learning, supporting, and vendor engagement to support the system, assisting with routine tasks and reporting, and providing basic user support. Essential Functions Assist with system configurations, including basic fields, views, and security settings Manage user accounts, permissions, and access requests Support workflow setup for standard project tasks (e.g., approvals, status updates) Import/export data while ensuring accuracy and consistency Generate basic reports and dashboards for project tracking Provide first-level user support and troubleshooting Conduct system monitoring and basic maintenance Assist in gathering business requirements and documenting system needs Perform other duties as assigned Knowledge, Skills & Abilities Required Basic understanding of Planview or similar IT Portfolio enablement management tools Strong analytical and problem-solving skills, including the ability to troubleshoot basic user issues and system errors independently Basic customer support abilities Ability to follow structured processes Willingness to learn and adapt in a fast-paced environment Motivated and organized self-starter with the ability to manage multiple priorities Inquisitive, agile, and strong team player with excellent written, verbal, and interpersonal communication skills Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values Intermediate level proficiency with Microsoft suite of products Education & Experience Bachelor's degree in Information Technology, Business, or a related field or equivalent combination of education and experience required 1+ years of experience in system administration, IT support, or project management required Familiarity with project management methodologies preferred Planview experience preferred *Hybrid Schedule: In office 1 day per week **Level of role is determined by knowledge, experience, skills, abilities, and education. **Must be eligible to work in the US without sponsorship now or in the future ***For individuals applying, assigned and/or hired to work in areas with pay transparency requirements, Commerce is required by law to include a reasonable estimate of the compensation range for some roles. This compensation range is for the IT Portfolio Platform Analyst I & II job and contemplates a wide range of factors that are considered in determining most appropriate job level and making compensation decisions,