Senior Manager, Clinical Quality Management

Requirements

• Familia

Benefits

Additional Information

Extraordinary Careers. Endless Possibilities. With the nation's largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members. Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you're empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare. Job Description Summary: Under the direction of the Director, Nursing and Quality Risk Management, the Senior Manager of Clinical Quality Management provides strategic leadership for the organization's Clinical Quality Management (CQM/QAPI) program, ensuring alignment with regulatory, accreditation and organizational goals. Collaborate with Dr. Nursing and Quality Risk management and Sr Manager Risk Management on the design, implementation, monitoring and continuous improvement of patient safety initiatives across service lines and settings. The Sr Manager Clinical Quality oversees quality measures, reporting and analysis, including clinical outcomes, patient safety indicators and performance benchmarks. Job Description: Job Responsibilities (listed in order of importance and/or time spent) Oversee quality measurement, reporting, and analysis, including clinical outcomes, patient safety indicators, and performance benchmarks. Partner with nursing, operations, risk management, infection prevention, and compliance to drive enterprise-wide quality improvement initiatives. Leads the planning, reporting and analysis of patient safety, risk, and patient satisfaction data to the Quality Management Oversight Committee (QMOC). Maintain quality dashboards and executive-level reporting, translating complex quality data into actionable insights for senior leadership and governing bodies. Guide and mentor clinical staff, fostering a culture of high reliability, transparency, and continuous learning Stay current on emerging quality, safety, and regulatory trends , incorporating best practices into organizational strategy. Collaborate with IT and analytics teams to optimize clinical quality data integrity, abstraction, and reporting systems . Support value-based care initiatives, population health strategies, and clinical effectiveness programs by integrating evidence‑based practice and performance improvement methodologies Collaborates, coordinates and communicates with departments across the organization with emphasis on patient safety and satisfaction and risk mitigation. Collaborates on the development and ongoing performance measurement, assessment and improvement of patient care processes and collaborates with the Quality and Clinical Services leaders to identify process and outcome indicators that effectively measure the quality of patient care services and reflect organizational performance. Collaborate with Sr Dr Risk Management on reporting potential liabilities to VP, Quality & Risk Management and Legal Department. When needed assists with a Complete and thorough review and assessment of medical records related to potential or actual litigation. Supports activities to assure compliance with and maintenance of operational readiness for accrediting organizations and regulatory authority inspections or surveys. Provides support and education for legal department in assessing legal complaints. Provides ongoing education and communication to departmental leaders and staff related to quality reporting. Supports Vice President, Nursing/Quality & Risk Management in initiation and management of emergency procedures and/or recalls as needed. Collaborates with QRM team on effective implementation of the organization wide Quality Management Program, including an annual review of the effectiveness of the Program. Supervisory Responsibilities Does this position have supervisory responsibilities? (i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.) No Yes Basic Education and/or Experience Requirements A licensed clinician with at least 7-10 years of progressive experience in healthcare quality, clinical performance improvement, or patient safety, with prior leadership or management experience.