Day to Day management of a team of KYC Analysts including:
Team and individual performance
Adhere to agreed targets, KPIs, SLAs and quality standard
Allocation of work and resources
Training and coaching and development of KYC Analysts
P rovide production support and subject matter expertise to the KYC analysts in gathering data and supporting documents regarding clients from a range of independent data sources
Support the KYC Analysts to identify data and documentation gaps and coach them on researching accordingly
Support the KYC Analysts to validate the clients' KYC risk profile and raising any points of concern, such as negative news
Liaise with other teams as necessary as part of the KYC onboarding process (i.e. New Business, Compliance)
Act as an escalation point for issues that may require Compliance and other relevant parties
Follow global standard policies, procedures and tools
Drive continuous improvement initiatives .
Who we're looking for :
Key Qualification Requirements:
Minimum 3 years of experience performing AML/KYC activities in the financial services industry, including retail clients onboarding
People management experience (minimum 1 year)
Deep understanding of the end-to-end KYC and client onboarding processes
Experienced in managing teams up to 10 FTE
Good stakeholder management skills
Strong Risk awareness (incl. Operational, Compliance, Business and Reputational)
Problem solving and analytical mindset
Experience of on boarding across different client types
Familiarity with AML/KYC regulations and industry guidelines
Understanding of sourcing information from various data sources
Excellent written and oral communication skills, fluent in English
Great attention to details
Good understanding of MS Excel and ability to design and understand operational reporting
Ability to be highly flexible and react swiftly to changing priorities and urgent situations
Process improvement and efficiency
How we work
Lead and Inspire: Drives trust, alignment, and enthusiasm
T hink Big: Focus on the problems that most impact commercial outcomes
Champion the client: Understand and prioritise client's needs
Deliver at pace: Push for fast, sustainable growth
Raise the bar: Take ownership, be accountable and share feedback
The Perks
Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.
Home office equipment reimbursement
Performance relate bonus
Private medical cover for you and your family/partner ( Medicover )
Benefits
Vision insurancePaid time offFlexible scheduleEquity / stock optionsPerformance bonus
Additional Information
Job Title
KYC Account Opening Team Lead
Job Description
Minimum compensation: starting from 11 000 PLN. The final offer will be determined based on the candidate's experience and competencies.
Who are we?
We're IG Group. We are a publicly-traded FTSE 100 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.
We are ambitious. Over 340,000 people already use our platforms. We're global with offices in 18 countries and products in 16 regions. We're hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.
We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.
Join the game-changers !
IG operates across multiple jurisdictions and asset classes and has important compliance requirements, including KYC Client Onboarding.
The purpose of this role is to lead one of our KYC Teams in Poland and support our retail Clients onboarding process. Additionally, the jobholder will be expected to drive improvements in KYC onboarding process to support the company in achieving its strategic objectives . The jobholder will work alongside the KYC Manager for EMEA, as well as cooperate with Team Leads and Managers across the locations (Poland and India).
Ig · Kraków -, Poland