Chief Operating Officer

Requirements

• We are open to a range of backgrounds, including leaders who have held senior roles across several operational functions and those who have gone deep in one area (Finance, People, Compliance and Risk, or Operations) before broadening. What matters most is the ability to oversee multiple functions effectively, the judgment to lead areas outside one's original expertise, and the willingness and capacity to build that expertise where it does not yet exist. If you don't meet every qualification list
• Ideal Experience
• 10+ years of multidisciplinary executive experience in strategic leadership across multiple functions.
• A technology-organization background, whether tech nonprofit or for-profit tech scaling, with a clear understanding of scalability and services models.
• Experience shaping multi-year organizational strategy, not only executing a strategy set by others.
• Proven ability to balance mission impact with disciplined business operations.
• Experience leading organizations through comparable growth stages (at least beyond 100+ employees).
• Recent, hands-on experience deploying AI and automation in an operating context.
• Experience working with executive teams, and ideally with governing boards and board committees.
• Superior written and verbal communication, including the ability to present effectively to a Board.
• NIce-to-have Experiences
• Building or leading AI-forward operating functions.
• Nonprofit, safety-net, or hybrid revenue / operating-sustainability models.
• Prior exposure to the safety-net or broader healthcare ecosystem.

Additional Information

Reports to: CEO | Member, Executive Team | Location: Remote (US) Starting Base Salary: $287,500 (50th percentile) | 6-Month Salary: $328,660 (65th percentile) The application requests several responses to key questions as part of an eligible application. We value specificity and authenticity grounded in real experiences and honest reflection. That said, please feel free to exclude or anonymize any information that you don't feel comfortable sharing (this applies here and in every other stage of the interview process). To ensure a fair and consistent evaluation process, we ask that candidates not use AI tools to generate responses. Responses that appear overly generic or not reflective of your authentic voice may not be considered. Out of respect for your time, we encourage you to limit time spent to 1-2 hours.

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