Applies and improves processes such as Installation Quality Assurance, OEM integration and product selection and tools such as Advisor, Cummins OnLine Specifications (COLS) and Global Customer Engineering (GCE) required to support the processes and enable high quality decision making.
Applies technical expertise in the areas of product, application and market knowledge to support OEM product selection and equipment design.
Leads the translation of customer needs and "voice of the customer" into functional product requirements to provide input on program-related decisions.
Serves as customer/market advocate inside Cummins during participation in new product development programs, design reviews and product change request processes Ensures products are applied and installed correctly to meet customer system requirements and environments.
Assures installation quality by validating prototype machine performance and ensuring installations meet Cummins requirements Utilizes Analysis Led Design (ALD) and Six Sigma tools to optimize product and system performance Proposes innovative customer-focused initiatives and projects.
Assists with the transfer of knowledge through coaching and mentoring less experienced engineers.
Provides independent leadership of smaller business impact projects or ownership of complex components, products, systems or services with greater elements of ambiguity over the senior or lead engineer level and with full accountability to the project team.
Delivers independent execution of established and emerging work processes and systems, while still developing technology or product knowledge.
Leads the development and improvement of work processes and systems across a functional discipline area within a business unit site.
Coordinates and directs work amongst technicians and temporary student employees, assists in the transfer of knowledge to lesser experienced engineers through either indirect (scope of influence) or direct management of a small, local group of engineers.
Provides support and guidance to influence technical direction within a project team and continues to develop proficiency in the competency areas critical to success in the role.
Operates as a recognized specialist in a discipline or product area within the immediate team.
This role involves engineering, customer support, and internal communication regarding our diesel engine after-treatment exhaust gas purification system assemblies, including components such as DOC, DPF, and SCR, as well as subassemblies and exhaust pipes.
This role may also involve communicating with the purchasing department of the major construction equipment company regarding parts supplied by our company.
A major construction machinery company is considering licensed production of our DOC, DPF, SCR components, subassemblies, and after-treatment exhaust gas purification system assemblies. This role involves obtaining necessary information from our company and providing explanations.
We also handle similar, albeit o
Additional Information
Job Summary:
This dual customer/product focused position serves as the senior technical liaison between OEMs and represents our customers during new product development programs. Applying Cummins' products to customer vehicles requires the development of technical specifications, implementing new design configurations, and delivering high performance, low-cost equipment and system solutions integrated with customers' products in a variety of applications. Integrating high quality and optimized customer solutions requires the interaction with sales and marketing teams.
Cummins · Tokyo, Japan