Oversee the entire workforce lifecycle including onboarding, offboarding, transitions, and backfills.
Collaborate with Talent Acquisition to manage hiring processes from role identification through onboarding.
Maintain accurate headcount records across Demand Register, Position IDs, and workforce tracking systems.
Demand & Governance Management
Lead India role approvals via Demand Governance protocols and establish SLAs with AU stakeholders.
Ensure completeness and precision of Demand Register information, encompassing approvals, organizational alignment, role status, and funding classification.
Proactively identify and communicate risks, dependencies, and delays to Technology Leadership.
Financial & Commercial Management
Manage cross-charging, cost allocation, and time tracking using approved tools and purchase orders.
Assist with CTB budget monitoring, resource cost oversight, accruals, and variance analysis.
Coordinate with Finance and Procurement for prompt purchase order creation, extensions, and invoice processing.
Operational Hygiene & Reporting
Administer and govern operational artefacts such as weekly hiring/workforce reports, monthly metrics dashboards, leadership MIS, and governance documentation.
Guarantee data accuracy, consistency, and audit compliance across all reporting systems.
Risk, Compliance & Controls
Diligently manage operational risk through strict adherence to policies, controls, and regulatory requirements.
Support regulatory audits and periodic declarations as required.
Identify, escalate, and monitor risks, issues, and gaps in controls.
Leadership Enablement & Stakeholder Support
Deliver actionable insights and dashboards to inform leadership decisions.
Organize leadership activities, including India visits, executive engagements, and major events.
Develop and implement colleague engagement, learning, and awareness programs.
Key Accountabilities
Timely and accurate workforce and headcount reporting
Maintenance of high operational standards across Technology portfolios
Effective demand governance and approval outcomes
Consistent financial monitoring and commercial control
Proactive risk management and compliance
Superior reporting and support for leadership decision-making
Capabilities, Skills & Experience
Core Skills
Advanced analytical and problem-solving aptitude
Comprehensive stakeholder management across Technology, Finance, People & Culture, and Procurement
Exceptional attention to detail and dedication to data quality
Capacity to manage multiple priorities within a dynamic environment
Technical / Tooling Skills
Expertise in Microsoft Excel
Proficiency in Power BI (dashboard and report creation)
Familiarity with VBA or process automation (preferred)
Requirements
Background in Technology Business Management, PMO, Workforce Management, or Business Operations
Experience with demand governance, financial monitoring, or enterprise reporting preferred
Engagement with senior Technology stakeholders highly desirable
Risk Accountability
All colleagues are responsible for risk and compliance management. This role must understand, adhere to, and apply relevant NAB policies, procedures, and controls, and escalate any identified risks or issues.
Key Interfaces
Technology Leadership (India & AU)
People & Culture (Talent Acquisition, Workforce Operations)
Finance & Procurement
Risk & Compliance
External vendors and partners (where applicable)
A diverse and inclusive workplace works be
Additional Information
Job Title:
Associate Vice President Work Type:
Permanent Location:
DLF Downtown, Sector 25A Phase 3, Block 3
It's more than a career at NAB. It's about more meaningful work, more global opportunities and more innovation beyond boundaries .
Your job is just one part of your life. When you bring your ideas, energy, and hunger for growth, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for our customers, deliver positive change for our communities and grow your career.
NAB has established NAB Innovation Centre India as a centre for operations and technology excellence to support NAB deliver faster, better, and more personalized experience to customers and colleagues.
At NAB India, we're ramping-up and growing at a very fast pace. Our passionate leaders recruit and develop high performing people, empowering them to deliver exceptional outcomes to make a positive difference in the lives of our customers and our communities.
Role Purpose
This position is dedicated to facilitating Technology Leadership's focus on strategic objectives by overseeing core business management functions, governance, workforce operations, financial oversight, and operational excellence. The incumbent serves as the central liaison across Technology, People & Culture, Finance, Procurement, Risk, and external stakeholders, ensuring robust operational standards, data integrity, and timely decision support throughout Technology portfolios.
Nab · Dlf Downtown, Sector 25a Phase 3, Block 3