Learn the genetic testing and billing processes and answer patient questions pertaining to the process
Complete insurance preauthorization requests in online portals
Mail or fax requested medical records requested by insurance providers and patients
Prepare testing requisition forms for ~50 patients per week
Obtaining 3 generation pedigree
May call and/or send MyChart messages with results
Monitor shared Genetics email account
Upload patient records to EPIC
Organize and manage ordering of test kits for lab
Review upcoming patient schedules to ensure team has necessary records
Organize and triage the genetics referral queue
Prepare requested letters of medical necessity
Contact laboratories to request amendments to incorrect reports
Other duties as assigned
Required :
Bachelor's degree
Strong organization, problem-solving and interpersonal skills, and the ability to work as part of a team
Experience with MS Office Suite, Adobe
Preferred:
Bachelor's degree with focus on science (genetics, biology or other)
2 years' experience in a customer-oriented position, preferably in an office environment
Experience with EPIC EMR
Schedule:
Monday-Friday 8:00am-4:30pm
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.Health insuranceVision insurancePerformance bonus
Additional Information
The Genetic Counseling Assistant reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Division of Clinical Genetics is seeking a full-time genetic counseling assistant to work with our Prenatal and Cancer Genetics teams. The individual in this position will work as part of an established team of genetic counselors, clinical geneticists, oncologists and medical subspecialists.
Northwesternmedicine · Chicago, IL