Claytonhomes · Cmh Transport Corporate #7011Prepare for this interview
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Clayton is a leading single-family, values-driven home builder dedicated to attainable housing, sustainable practices and creating a world-class experience for customers and team members. Our company portfolio includes a broad offering of attainable housing, and as a vertically integrated home builder, we are uniquely positioned to serve customers through every stage of the homeownership journey - building, selling, financing, and insuring homes. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance. Position Summary The after hours Driver Supervisor reports to the Terminal Manager and is accountable for the performance, engagement, and operational execution of assigned drivers, including CDL drivers and pilot drivers. This role ensures safe, efficient, and reliable delivery performance while driving driver reliability, retention, and overall service outcomes. The Driver Supervisor serves as the primary leadership contact for drivers and owns day-to-day operational execution, performance management, and driver experience. This position will work from the hours of 12:00 PM - 9:00 PM Operational Execution & Routing Assign and monitor loads Oversee routing, permits, and load execution to ensure compliance and on-time delivery Ensure accuracy of dispatch plans and resolve delays, breakdowns, and disruptions Drive driver utilization and operational efficiency Driver Workforce Management Directly oversee CDL drivers and pilot drivers Provide final approval for hiring decisions in alignment with Terminal Manager Manage Workday approvals including time, attendance, and related transactions Driver Performance & Accountability Collaborate with Driver Supervisor Lead to track and manage daily KPIs including attendance, productivity, service, and quality Provide data for weekly rapid-fire discussions on driver performance Deliver coaching, including LYTX (telematics) coaching and behavior correction Execute progressive discipline and partner with HR and Terminal Manager on employe relations. Safety Leadership & Compliance Reinforce DOT, HOS, and company safety compliance Review telematics events and ensure timely coaching follow-up Lead post-incident reviews and corrective actions Partner closely with Safety to understand compliance and safety concerns and ensure they are addressed through proactive coaching, corrective actions, and sustained behavior change. Driver Engagement & Retention Conduct stay interviews and regular driver check-ins (30/60/90-day focus) Identify early dissatisfaction signals and intervene proactively Support driver scheduling and work-life balance discussions Customer & Operational Support Serve as point of contact for customer-related delivery issues Resolve service failures and escalate as needed Ensure high levels of customer satisfaction and communication Performance Expectations & Key Metrics Driver Reliability: attendance, load completion, no-show rate Early Tenure Retention: 30/60/90-day retention Operational Performance: on-time delivery, utilization, downtime Safety Performance: telematics events, preventable accidents, HOS compliance Engagement: stay interviews, check-in completion Performance Management: coaching and discipline execution Why Clayton? Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs, including investment options and company matching for full and part time team members after one year to help our team members achieve their financial goals. Additional benefits include paid parental leave, tuition reimbursement, Employee Assistance Programs, and more. As part of Clayton's commitment to Opening Doors to a Better Life, Clayton is now providing paid time for Team Members to volunteer to causes that are meaningful to them through the Clayton Impact program. At Clayton, we encourage holistic wellness with physical, nutritional, social, financial, spiritual and occupational programs available online or in-person for team members. Clayton is committed to creating an inclusive workplace. Clayton is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Business Unit - B00007 Clayton Connect
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