Unit Secretary (CUPE), Surgical Assessment Clinic - Full Time Temporary (Until Approx. September 2026) - Markham Stouffville Hospital

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Oakvalleyhealth · Markham, On, Canada

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About the role

Oak Valley Health is one of Ontario's leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children's services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT). Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost. Oak Valley Health Equity, Diversity, Inclusion and Belonging statement Oak Valley Health takes pride in serving some of Canada's most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities

Requirements

You encompass Oak Valley Health's core values and live the words of respect, trust, commitment, compassion and courage

You are a patient and/or client centered individual who performs at an exemplary standard

You are a team player with excellent communication, critical thinking and prioritization skills

Closed Date: May 29, 2026

In this position you will interact with staff, physicians, patients and family preparing for a surgical procedure. The successful candidate will be responsible for both clerical and reception duties.

Aspects of the role will include, but are not limited to:

Chart preparation, filing and labeling, fax

Locating additional consult notes and results as needed

Scheduling additional appointments as necessary

Booking tests and procedures

Entering statistics and printing reports

Ordering supplies, faxing, photocopying and typing as required

Receiving patients, visitors and hospital personnel

Answering and directing telephone calls

Liaising with the Patient Care Manager and nurses regarding flow of patients

Providing patients and families with information and assisting them with general inquiries

Assisting in the transport of patients

Conduct patient reminder phone calls

What you bring to the role:

Previous medical reception/clerical experience required

Minimum of 1 year experience in a clinic/outpatient setting required

Experience with Meditech, Novari and Community Wide Scheduling required

Experience with scheduling diagnostic testing and lab testing required

Completion of a medical terminology course required

Proficient computer and typing skills

Critical thinking skills with the ability to investigate scheduling, registration and order issues

Strong customer service, interpersonal and email, written and verbal communication skills

Ability to prioritize and manage multiple demands in a fast pace environment

Excellent organizational skills

Demonstrated ability to work effectively within an interprofessional team as well as independently

Demonstrated good attendance and performance records with the ability to maintain these same standards

Work Schedule:

Days Monday to Friday 8 hour shifts may fluctuate for the needs of the department from 0700-1500 to 0800-1600

Please note schedules may change due to operational needs.

Unit Secretary (CUPE), Surgical Assessment Clinic - Full Time Temporary (Until Approx. September 2026) - Markham Stouffville Hospital

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