Support day-to-day operations for the Sales organization across multiple regions and departments
Maintain sales team rosters, organizational reporting structures, and property assignments
Coordinate onboarding processes for new hires including equipment requests, access submissions, reporting setup, and welcome materials
Submit and track IT tickets, system access requests, and equipment orders
Process invoices and vendor payments through Bottomline and related systems
Assist with maintaining sales calendars, reporting schedules, and operational timelines
Coordinate office and operational supply ordering for sales teams and support functions
Maintain accurate records, documentation, and reporting across multiple systems
Reporting & Data Management
Prepare and distribute recurring sales reports and leadership reporting
Maintain reporting accuracy and update reports as business needs, products, or organizational structures evolve
Utilize Microsoft Excel extensively, including Pivot Tables, VLOOKUP/XLOOKUP functions, filtering, sorting, and data organization
Support performance tracking, ambassador reporting, and year-end reporting initiatives
Ensure accuracy and consistency across sales data, reporting tools, and internal systems
Logistics & Shipping Coordination
Coordinate and fulfill high-volume shipping requests for sales teams, events, onboarding, uniforms, swag, printed materials, and operational supplies
Manage FedEx, USPS, and other shipping processes including label creation, package tracking, and postage management
Maintain inventory and organization of sales materials, swag, uniforms, and supply storage areas
Order and replenish packaging and shipping supplies as needed
Communication & Cross-Functional Coordination
Communicate professionally with Sales Leadership, property teams, vendors, IT, Accounting, Marketing, and Operations partners
Provide timely follow-up and support for requests, operational issues, and project coordination
Assist with event preparation, leadership meetings, and National Sales Conference planning and logistics
Support a collaborative team environment and contribute to process improvements and evolving departmental needs
Additional Support Responsibilities
Assist with special projects, operational initiatives, and reporting needs as assigned
Adapt to changing priorities and support new processes, systems, or organizational initiatives
Attend meetings, events, or conferences as needed to support the Sales organization
Requirements
High school diploma required ; associate or bachelor's degree preferred
2+ years of experience in administrative support, sales support, operations, hospitality, customer service, or related field
Advanced organizational and multitasking abilities with strong attention to detail
Strong Microsoft Excel skills required , including Pivot Tables, VLOOKUP/XLOOKUP, sorting, filtering, and data management
Proficient in Microsoft Office, Office 365, and cloud-based systems
Comfortable navigating multiple systems and priorities simultaneously in a fast-paced environment
Strong written and verbal communication skills
Ability to manage logistics , shipping coordination, and operational tasks with accuracy and efficiency
Experience with CRM systems, Salesforce, Concur, Bottomline, or related platforms preferred
Self-motivated, adaptable, and willing to take on new responsibilities as business needs evolve
Team-oriented mindset with the ability to collaborate across departments and organizational levels
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visi
Benefits
Dental insuranceVision insurance401(k)Paid time off
Additional Information
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career!
ELS is hiring for the position of Sales Support Specialist in Plano, Texas.
Sales Support Specialist
Salary Range: $50,000-$55,000 annually + benefits
The Sales Support Specialist plays a critical operational role in supporting the success of the Sales organization through reporting, logistics coordination, onboarding support, system administration, vendor management, and cross-functional communication. This role serves as a central point of coordination between Sales Leadership, Property Teams, Accounting, IT, Marketing, Operations, and external vendors to ensure daily sales operations run smoothly and efficiently.
This position thrives in a fast-paced, high-volume environment where organization, attention to detail, adaptability, and follow-through are essential. The ideal candidate is highly organized, comfortable managing multiple priorities simultaneously, confident working in Excel and reporting systems, and willing to take on new responsibilities as business needs evolve.
Equitylifestyleproperties · Plano, TX