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Employee Benefits Advocate

External
edgewoodpartnersinsurancecenter logoEdgewoodpartnersinsurancecenter · Remote
Full-timeRemoteToday
EpicLeadershipREST
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Responsibilities

  • This role is responsible for, but not limited to, the following job duties:
  • Answering phones and responding to emails
  • Timely follow up to members
  • Administrative tasks as needed
  • Working closely with other team members and account service teams

Requirements

  • Must have medical, dental, vision, life and disability plans experience.
  • Experience handling benefit claims.
  • Must have strong computer skills: Microsoft office. BSwift experience is a plus
  • Customer service experience

Benefits

WHY EPIC:EPIC has over 60 offices and 3,000 employees nationwide - and we're growing! It's a great time to join the team and be a part of this growth. We offer:Generous Paid Time offManaged PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close daysGenerous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leaveGenerous employee referral bonus program of $1,500 per hired referralEmployee recognition programs for demonstrating EPIC's values plus additional employee recognition awards and programs (and trips!)Employee Resource Groups: Women's Coalition, EPIC Veterans GroupProfessional growth & development: Mentorship Program, Tuition Reimbursement Program, Leadership DevelopmentUnique benefits such as Pet Insurance, Cancer Insurance, Identity Theft & Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause & Midlife SupportAdditional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness & employee assistance programs50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!EPIC Gives Back - Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First FoundationWe're in the top 10 of property/casualty agencies according to "Insurance Journal"To learn more about EPIC, visit our Careers Page: https://www.epicbrokers.com/about/epic-careers/ .California Applicants - View your privacy rights at: https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf .#LI-MS2#LI-RemoteDental insuranceVision insurance401(k)Paid time offRemote work optionsEquity / stock optionsPerformance bonusParental leave

Additional Information

Come join our team! There are many reasons why EPIC Insurance Brokers & Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and "bring it" every day, EPIC is always looking for people who have "the right stuff" - people who know what they want and aren't afraid to make it happen. Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees. Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team! JOB OVERVIEW: Employee Benefits Advocates provide high-quality service to employees and members of our clients. They work to ensure satisfaction by balancing the quality of service and speed of response. Employee Benefits Advocates respond to incoming inquiries regarding employee benefits such as medical, dental, vision, life and disability plans, etc. Employee Benefits Advocates also support our account service teams with claim inquiries and other miscellaneous tasks. LOCATION: Remote

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Employee Benefits Advocate at Edgewoodpartnersinsurancecenter