Business Development Branch Manager

About the role

About Working at Commerce Building a career here is more than just steps on a ladder. It's about helping people find financial safety and success, helping businesses thrive, and making sure people and their money are taken care of. And our commitment doesn't stop there. Our culture is about our people, the ones in our communities and the ones that work with us. Here, you'll find opportunities to grow and learn, to connect with others, and build relationships with the people around you. You'll have the space and resources to grow into the best version of yourself. Because our number one investment is you. Creating an award-winning culture doesn't come easy. And after 160 years, we know Commerce Bank is only at its best when our people are. If this sounds interesting to you, keep reading and let's talk. Compensation Range Annual Salary: $97,650.00 - $114,450.00 (Amount based on relevant experience, skills, and competencies.) About This Job The main purpose of this job is to be responsible for building the branch, the team and the customer base from zero. This role goes beyond traditional branch management - it is about creating Commerce Bank's presence and brand in the community, while delivering the disciplined operations, risk management and customer experience expected with Commerce Bank. Essential Functions Establish and grow Commerce Bank's footprint in the market through proactive prospecting, external calling, community engagement and involvement, and strategic partnerships Spend a significant portion of time outside the branch calling on prospects, referral partners, and centers of influence Build and manage a high quality, data driven prospect pipeline focused on new consumer and small business relationships for deposit, lending, and banking needs Acquire, expand, and deepen primary client relationships, joining with Commerce Bank calling partners as appropriate Lead the branch by using Agile principles, a test-and-learn mindset, prioritizing growth initiatives, executing quickly, measuring results, and pivoting as needed based on performance, data, and market feedback. Translate enterprise strategy into clear, local action plans with measurable outcomes Champion and personally model the Commerce Bank customer experience, ensuring consistency and quality across every interaction; role modeling the Branch experience framework for customer interactions and coaching to this model as well. Use customer insights, feedback and outcomes to continuously improve service delivery and branch processes. Actively engage in resolving complex client situations and turn service moments into relationship building opportunities Maintain full accountability for branch operations, audit readiness, regulatory compliance, and risk management Ensure the team remains current on products, systems, and regulatory requirements Generate compliant practical solutions to operational challenges in a unique branch Lead, mentor and motivate team members to implement the department strategy and manage department workflow with guidance on departmental projects/issues, and provide coaching and development opportunities appropriate to each direct report's individual needs Perform all necessary management functions, including hiring, evaluations, annual increase allocations and disciplinary action as required Communicate decisions, priorities and relevant information to team members effectively Support budget management, planning, day-to-day branch administration, and expenditure Perform other duties as assigned Knowledge, Skills & Abilities Required Strong knowledge of the banking, goal based, and needs based sales fields, including knowledge of best practices Ability to serve as a visible role model for proactive outreach, relationship building, and modern leadership behaviors Ability to encourage innovation, continuous improvement, and creative problem solving across sales, service, and operations while staying within Commerce Bank's risk framework Ability to create an environment where accountability, collaboration, innovation, and client focus are non-negotiable Ability to maintain full accountability for branch operations, audit readiness, regulatory compliance, and risk management Ability to maintain a valid driver's license and meet Commerce Bank's driving record criteria; ongoing employment may be contingent upon meeting all driving requirements Strong critical thinking skills with the ability to apply discretion and sound judgement to efficiently and effectively solve problems Ability to drive results and balance management of organizational risk and meeting goals of the business Strong leadership skills with ability to motivate team members and foster a positive team environment that gives way to collaboration and unified goals Outstanding interpersonal and relationship building skills with the ability to effectively communicate with all levels of the company, clearly expressing ideas and concep