Lift Service Engineer - Lift Industry Pioneer

About the role

Liftec Express is a well-established, highly respected name in the UK lift and escalator services sector. Previously part of OTIS, the world's leading manufacturer and service provider of elevators, escalators, and moving walkways - the business is now owned by R-Capital and, with greater agility as a standalone company, is gearing for accelerated growth. The business delivers installation, maintenance, repair and modernisation solutions across commercial, residential and public-sector environments - including prestigious and high-profile sites. As a Private Equity-backed organisation, Liftec is focused on operational excellence, safety, quality and sustainable growth. This is an opportunity to join a technically strong, supportive environment where engineering expertise is highly valued. Ready to take the next step in your career? Reporting to the Service Delivery Manager, you will be responsible for the effective delivery of planned maintenance, repairs and breakdown response across your designated route. You will carry out planned preventative maintenance (PPM) to ensure all equipment remains safe, compliant and fully operational, while responding to breakdowns with a strong focus on fault diagnosis and first-time fix. Day-to-day, you'll manage your own workload using digital field tools, ensuring accurate reporting and timely job completion. You'll also identify additional repair or modernisation opportunities, supporting both customer outcomes and business growth. Working independently but as part of a wider team, you will maintain high standards of safety, quality and customer service at all times, while supporting neighbouring routes when required. Participation in an on-call rota will be required to provide emergency support outside normal working hours. About You: - An experienced Lift Service or Call-Out Engineer with a strong background in maintenance, fault-finding and repairs across a variety of lift equipment - NVQ Level 3 in Lift Service, Maintenance or Repair (essential) - Strong electrical and mechanical fault-finding skills with the ability to diagnose and resolve issues efficiently - A solid understanding of health, safety and compliance requirements within lift engineering - Customer-focused, with clear and professional communication skills - Self-motivated and organised, comfortable managing your own route and workload - Confident using digital field service tools for real-time job management and reporting - A team player who is adaptable, reliable and solutions-focused - Full UK driving licence (essential)

Benefits

Additional Information

Technical Excellence. Customer Focus. Reliability in Motion. Are you an experienced Lift Service Engineer looking to join a forward-thinking, Private Equity-backed engineering services business where your expertise is truly valued? Liftec Express - a leading independent provider of lift and escalator maintenance, repair and modernisation services across the UK - is entering an exciting phase of growth and value creation. We are now seeking a skilled Service Engineer to take ownership of a defined service route, delivering high-quality maintenance, fault-finding and repairs while ensuring exceptional customer service and equipment reliability. The Role at a Glance: Service Engineer - Lift Maintenance & Repair Dartford Competitive Salary + Excellent Benefits Package Company: Pioneer of the British lift industry. Formally part of global brand Otis - Private Equity-backed by R Capital since 2025. An independent service provider, specialising in the supply, installation, maintenance, repair and modernisation of all types of lift equipment Pedigree: Clients include national retail chains, major hospitals, large facilities management providers and MOD sites Culture: Safety, Ethics & Quality Focused Your Background: Lift Service / Call-Out Engineer Qualifications: NVQ Level 3 in Lift Service, Maintenance or Repair (essential)

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