Perform various pre-class and post-class admin which includes various pre-class and post-class admin such as preparing exam packages for LLQP classes, keying and/or auditing rosters
Reconcile packages returned to Head Office after course completion to verify all expected is received and in good order
Prepare course-related packages for sites and/or RVP offices including class rosters, exams, misc. materials, etc.
Handle the post-exam scanning of student exam answer sheets and manage the results on computer files, using special software on a weekly basis
Handle daily frequent calls and emails on various topics from the Field and respond accordingly to their concerns and/or questions in a timely manner
Evaluate if a rep met the criteria to be compensated for one of our incentive programs and take the necessary steps to initiate payment
Prepare and send daily and weekly reports and other admin-related tasks related to both LLQP and mutual fund courses
Respond to management requests for information which may require research compiling statistics and/or other information
Other duties and special projects as assigned
Requirements
Post-secondary education or equivalent knowledge and skills acquired through related work experience
Excellent interpersonal, verbal and written communication skills as well as attention to detail
Able to perform under deadline pressure in a high volume, fast-paced environment
Excellent organizational & time management skills with the strong ability to multi-task
Strong cooperative and professional attitude
A high-energy self-starter and shows initiative
Able to thrive in a team environment
Bilingualism would be considered an asset
Basic knowledge of MS Office programs (Word, Excel) is required
Additional Information
About this Position
We are looking for a Training & Development Specialist to join our Training & Development team.
Pay: $39,000.00-$41,000.00 per year
This posting is for an existing vacancy.
Responsibilities and Qualifications
Primerica · Mississauga, On, Canada