Vice President of Operations
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About the role
The Vice President of Operations is responsible for an array of clinical and clinical support areas. Education/Certification Master's Degree in Business Administration, Health Administration or a related discipline from an accredited institution or equivalent experience. Knowledge and Work Experience At least 10 years of progressive leadership experience culminating with high middle management or executive level role, in an acute care hospital environment, with a proven track record of collaborating with providers (both independent and employed); improving patient care, customer experience and operating margin. Experience with significant capital investments and projects required. Experience in a multi-hospital, matrixed system would be valued . Experience in healthcare demonstrating increasing responsibility and successful results with regard to financial, clinical, quality and operational performance, both with clinical and non-clinical support areas. Preferably, candidates will have experience in administrative leadership in one or more of the following areas of responsibility: Lab/Pathology, Imaging, Clinical Nutrition Services, Respiratory, Cancer, Pharmacy, Rehabilitation. Goals and Objectives Build personal and professional credibility by valuing the history and culture of Concord Hospital and the successes of the organization; and by developing significant, positive and trustworthy relationships internal and external to the organization, including throughout the executive leadership team, staff across the system and key community leaders. Establish a strong working relationship with directors, managers and staff through a style that is visible, approachable and team-oriented. Be recognized as being responsive and knowledgeable; an executive who is the "go to" person for operational problem-solving, program planning and decision-making. Focus on inclusive decision-making and emphasize individual and collective accountability. Be visible and engaging with physicians, staff members, partners and community leadership. Continue to drive integration across the three hospitals to become a high-functioning, clinically integrated hospital and health system which is distinctly committed to the priority of delivering high-quality and affordable patient care in an extraordinary way. Ensure that Concord Hospital operates with rigor to generate sustained financial performance, supporting access and growth initiatives of the health system. Through an operational lens, ensure Concord Hospital health system will continue to be a top ranked health system. I dentify opportunities to drive efficiency through expense utilization and through the enhancement of productivity controls. Maintain a strong sense of team with clinical partners and promote initiatives that strengthen partnerships between physicians, advanced practice professionals, nurses and all support staff. Recruit and retain top talent in today's competitive environment, assess and develop ancillary and support services management teams.