Associate Director, Solution Engineer - Universe

Requirements

• College degree: technology

Additional Information

Generic Job Overview As a member of the professional staff, contributes a high level of specialized knowledge and skill in a discipline (e.g., Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) area to support department and/or function objectives. Generally, works with considerable independence, developing operating plans and related operational processes for own department in alignment with broader business objectives. Specific Job Overview The Platform Engineer is a technical role that is accountable for the engineering of solutions for applications within an Application Platform that will be delivered via a supplier. This role requires a high level of specialized knowledge and skill in Information Technology (IT) for applications that supports a single MVW Business Unit. This position applied to technologies, procedures, methodologies, quality and security standards, which are in alignment with the Enterprise Architecture standards or project specific architecture decisions. This position prepares technical engineering documents per the MVW Software Development Lifecycle that describe in technical terms and diagrams what needs to be delivered by a supplier. During the development phase, this position functions as a technical expert providing oversight of the supplier work to ensure delivered solutions align to what was engineered and meets MVW standards and quality expectations. Generic Contributions Develops operating plans and workable business processes for own department in alignment with function strategy Manages business processes and/or projects, setting priorities and measurable objectives, monitoring and reporting on the process, progress, and results Responds to, solves, and makes decisions on business requests that have broad department impact and/or moderate risk Presents alternative solutions to business issues by leveraging the organization Responsible for own work and contributing to team, department, and/or business results Directs work of non-management staff. Typically influences work of cross-functional or extended teams Assists more senior associates in achieving business results by: acting in a consultative fashion to implement programs impacting the organization assisting in the development and communication of organizational goals achieving results against budget within scope of responsibility developing and using systems to organize and keep track of information balancing the interests of own group with the interests of the organization working with others to identify and remove barriers to success Readily critiques own behavior to acknowledge mistakes and improve future leadership performance and acts independently to improve and increase skills and knowledge Performs other duties as appropriate Specific Contributions and Responsibilities Partners with Business Analysts and Platform Architects to understand the desired new features or business capabilities needed Translates business requirements and architectural direction documents into technical solution documents and diagrams that contribute to an overall bid package. Technical solution documents and diagrams serve as the blueprint of what will be developed (coded) by the supplier. Works with Platform Owners and Project Delivery roles to review/develop supplier bids and proposed work orders Review technical designs from the supplier or develops solution engineering documents as needed Provides oversight and approval of supplier developed designs and test plans Works closely with Platform Owners and Project Delivery roles to establish overall project management measures and delivery requirements Reviews supplier work product to ensure alignment to approved design specifications and that delivered solution aligns to MVW policy and MVW Application Development best practices. As needed, provides advanced support (level 4) during production incidents to reduce the outage and shares knowledge with Supplier to allow Supplier to resolve future issues independently Contributes to MVW Best Practices Library by creating or enhancing standards Generic Candidate Profile Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows: Generally, a professional position requiring significant knowledge and experience in one or more disciplines and/or business operations as well as associate and/or organizational management experience. Specific Candidate Profile Competencies Collaboration and Communication Excellent verbal and written communication skills appropriate for the audience Demonstrated ability in developing written technical specification documents and diagrams that serve as the blueprint for a supplier to bid and ultimately deliver a solution Platform or Application related specialized skills and knowledge Supplier Management