Senior Manager, Sales Product Enablement

About the role

The Sales Enablement team equips Zillow's go‑to‑market organization with the playbooks, training, tools, and insights they need to sell with consistency and impact. We partner closely with Zillow Preferred partners (i.e. real estate agents and Team Leads), Zillow Pro (including Follow Up Boss), and Zillow Home Loans to align messaging, improve field and partner agents readiness, and turn strategy into repeatable execution. Our scope includes new‑hire onboarding and continuous learning, content and pitch standardization, readiness programs for launches, CRM and sales‑system best practices, and outcome measurement (ramp time, adoption, win rate, and productivity). We work cross‑functionally with Sales Operations, Marketing, Product, and Finance to simplify the path from idea to adoption so field teams can focus on customers and deliver results. This role leads a team of sales product enablement program managers who own end-to-end; scoping problems, designing solutions, creating enablement content, delivering programs, measuring adoption, and iterating based on results. The Senior Manager partners closely with Sales Leadership, Product, Marketing, Business Operations, and other stakeholders to translate operational and product changes into actionable, high-impact certifications, process documents, learning engagements, and guided practice files. The Senior Manager will set the direction for the team, guiding goal-based outputs through excellent coaching, accountability, and prioritization. By improving sales effectiveness and influencing critical performance metrics, this role helps elevate the performance of the sales team and advance the organization's GTM priorities.