Access Case Manager, Deaf & Hard of Hearing Specialist

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All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page. Job Posting Title: Access Case Manager, Deaf & Hard of Hearing Specialist Position Type: Professional / Unclassified Department: LSUAM AA - SA - H&WB - DS - Administration (Jaelyn Hickman (00063846)) Work Location: 0124 William P. Johnston Hall - Office Pay Grade: Professional Job Description: Reporting to the Assistant Director of Policy, Procedures & Operations, the Access Case Manager will directly advise students with disabilities, specifically students who are hard of hearing or deaf, determine services and accommodations based on documentation, and coordinate contracted services and transient employee schedules. The Access Case Manager will serve as an advocate and liaison between registered students and campus departments. GENERAL RESPONSIBILITIES FOR THIS POSITION INCLUDE Analyze and interpret disability-related documentation to determine eligibility for services and accommodations for students with disabilities. Serve as an advocate and liaison between students and campus departments to facilitate participation in university programs in accordance with the ADA, Section 504, and any related university policies and/or procedures. Provide orientation and mobility training and assistance to students directly, and coordinate these services for students Assist with note-taking software and the provision of auditory and interpreting access Assist with coordinating DS testing services, if applicable Participate in campus outreach and educational opportunities to advocate for students with disabilities OPPORTUNITIES FOR LEADERSHIP Improve Departmental Outreach The Access Case Manager will provide leadership in developing and implementing a plan to expand outreach and access services for our students who are hard of hearing and deaf. As a result, Disability Services will be able to enhance the level and scope of access services for our hard-of-hearing and deaf students while helping build a more accessible campus community for all students with disabilities. The Access Case Manager will lead, train, and implement a campus auditory and interpreting access plan in order to improve support for this unique population of students. Revise Departmental Policies & Practices to Ensure Student Support Longstanding policies and practices only work if they don't make it harder for our students to access the critical services and assistance they need. The Access Case Manager will assist the office in examining and revising practices and policies to create more efficient, effective processes focused on the user experience. ATTRIBUTES OF THE SUCCESSFUL CANDIDATE Demonstrates a knowledge of disability-related issues, especially the provision of accommodations, and how various disabilities contribute to an educational setting. Committed to advocating for students and supporting institutional and divisional priorities and initiatives. Does not start with "no" when addressing student concerns or requests, but instead works to find innovative ways to solve problems and meet the needs of students with disabilities. Possesses the ability to navigate complex systems and provide ideas on how to mitigate challenges students may face within these structures. Collaborates well with others across campus to solve problems and mitigate barriers that prevent students with disabilities from realizing their educational goals. Willingness to admit to and learn from mistakes and help others through mistakes they make in a way that fosters positive personal and team growth. Can communicate with clarity, direction, and conviction in person, in written communication, and in virtual spaces. ABOUT THE DIVISION OF STUDENT AFFAIRS PRIORITIES Three priorities guide our work in the Division of Student Affairs. Foremost, we maintain a commitment to quality which is rooted in the belief that LSU students deserve our best effort. Every interaction we have with students should communicate care, relevance, polish, and attention to detail. We work to ensure every space, place, and staff-to-student interaction communicates a sense of home to students. Finally, we design programs, services, events, and experiences with everyone in mind . JOB RESPONSIBILITIES Direct Student Support - 60% Serve as an advocate and liaison between students and campus departments to facilitate participation in University programs. Advise students with disabilities regarding their rights and responsibilities under the ADA, Section 504, and any related university policies and/or procedures. Analyze and interpret disability-related documentation to determine eligibility for services and accommodations for student