Business Banking Manager/ Senior Business Banking Manager, Commercial Banking Cash

About the role

As Singapore's longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we're on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia's leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. What you do - Acquire New-to-Bank clients to SME segment - Act as the single point of contact, managing the end-to-end KYC process - Conduct customer due diligence, AML assessment, FATCA and CRS in accordance with regulatory requirements - Achieve individual business targets and contribute to the performance of the team - Proactive connect with key contact persons from channels for business expansion - Timely communication with clients regarding inquiries on know your customer requirements - Client experience management via handling of customer inquiries with timely response - Able to handle complex NTB application, e.g. complex structure, NBFI, SCC, PEP, etc.

Requirements

• Bachelor's degree in Business, Finance or related disciplines
• Minimum 2-5 years SME banking experience in customer relation management is preferred
• Good interpersonal and communication skills
• Proactive, sales and result oriented
• Proficiency in spoken and written English and Chinese (including Mandarin)
• Candidate with less experience will be considered as Assistant Business Banking Manager

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