Outbound Sales Development Representative (SDR)

Responsibilities

• Build pipeline through outbound outreach - prospect leads via email, LinkedIn, and phone to consistently meet and exceed quota
• Personalize your interactions - leverage Muck Rack's tools and prospect insights to make outreach timely, relevant, and informed from the first touch
• Prospect strategically - develop efficient, creative outreach systems tailored to target accounts, using our systems to identify patterns and prioritize who to contact and when
• Plan your day with purpose - lean on AI-assisted workflows to structure your time, stay on top of follow-ups, and keep your pipeline moving without things falling through the cracks
• Stay plugged into PR - monitor industry news to surface timely, relevant outreach opportunities
• Maintain clean CRM hygiene - keep lead records, activities, and reporting accurate and up to date in Salesforce
• Collaborate cross-functionally - partner closely with Account Executives and Marketing to align outreach efforts and drive pipeline growth
• Maintain consistent activity standards - execute against outreach expectations across segments while balancing quality personalization with high-volume prospecting
• How success will be measured in this role:
• Meetings booked, held, and converted to pipeline (S2 opportunities)
• SDR-sourced revenue
• If the details below describe you, you could be a great fit for this role:
• 1+ year of experience in a SaaS SDR role or 1+ year working in PR preferred- you understand either the sales motion or the buyer's world
• Highly accountable and self-motivated, with a growth mindset that welcomes feedback and coaching
• A natural relationship builder with genuine curiosity and a sales-oriented mindset
• Exceptional written communication skills - you write emails that actually get read and responses that move things forward
• Strong phone presence - you can build rapport quickly and keep a conversation going
• Ability to juggle multiple priorities in a fast-paced, startup environment without dropping the ball
• A quick study with new tools (including AI tools) - we work in Google Workspace, Salesforce, Outreach, Slack, Nooks, SalesNav, etc
• Based or willing to work East Coast or Central hours
• Proactively incorporate AI tools into day to day work to improve productively and accelerate delivery
• Interview Overview
• Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.
• 30-minute Recruiter Screen with SDR Manager
• 1 hour Zoom interview with the hiring manager, including a mock cold call
• Skills Assessment
• Panel interview with several members of our team
• 30-minute Bar Raiser
• Travel & Team Engagement Expectations
• This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected.
• Salary
• Individual compensation decisions are based on a numb

Additional Information

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack's AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR's impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We're growing quickly, and we're looking for an ambitious, tech-savvy, and detail-oriented Outbound Sales Development Representative to join our team and make a big impact. As an Outbound SDR at Muck Rack, you will work closely with our sales team to generate opportunities through outbound outreach. You should be excited about working in a fast-paced sales environment where you'll be the first "face" of Muck Rack to prospective customers, representing our team, culture, and brand.

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