Manage renewal offers and track delinquency reports
Address resident conflicts based on severity
Conduct move-in and move-out inspections
Support leasing activities and ensure smooth onboarding of new residents
Posting rent checks
Acts as Manager on Duty in absence of the on-site Property Manager.
Cultivates prospect and resident relationships through process improvement initiatives.
Maintains a significant presence on the sales floor as an effective sales associate and demonstrates understanding of product in the market.
Assists in ensuring team is in compliance with company policies in addition to all fair housing laws, state tenant/landlord laws and all regulations; ensures team acts accordingly.
Understands the operations within the physical asset inclusive of call boxes, key fobs and other security systems.
Leads collection efforts for current, prospective and past residents.
Crafts and distributes written correspondence that is professional and well timed, including renewals and new lease documents.
Processes move-ins and move-outs to ensure accuracy of resident
Provides support in the training efforts and on boarding of the on-site team.
May perform other responsibilities as assigned.
Reporting Relationships: Reports to the Senior Property Manager or Property Manager
Experience: One or more years in multi-family property management preferred.
Knowledge, Skills and Abilities: A strong understanding of the fair housing laws. A proven track record of both sales and a high level of attention to detail when completing paperwork. The ability to effectively communicate, problem solve and manage people.
Other criteria, including leadership skills, competencies and experiences may take precedence.
Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.
Values: Regularly and consistently demonstrates the Nationwide Values.
Job Conditions:
Overtime Eligibility : Eligible (Non Exempt)
Working Conditions: Normal office environment and some weekends.
ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.
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Requirements
Previous leasing experience required
Internal note: Compensation Grade E.SD
Job Description Summary
As the Assistant Property Manager, you'll provide administrative support and leadership to the on-site team while maintaining a focus on sales and customer service.
Job Description
Benefits
Base Salary, Commission & Bonus: Quarterly bonus plus leasing commission.Generous Benefits PackageNOTE TO EMPLOYMENT AGENCIES:We value the partnerships we have built wDental insuranceVision insurance401(k)Performance bonus
Additional Information
As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, "on your side" goes beyond just words. Our customers are at the center of everything we do and we're looking for associates who are passionate about delivering extraordinary care.
Assistant Property Manager
Schedule:
Required availability for 2 weekends per month