Define an overall testing strategy to ensure full system integration: Ensure effective validation of solution software components
Ensure validation of integrations between systems and components
Ensure end-to-end testing coverage
Collaborate with implementation teams to define test plans and execution
Work closely with the project manager to establish the testing strategy and schedule
Actively contribute to the preparation and presentation of QA strategies to clients
Act as the primary point of contact for clients regarding testing strategy
Lead client meetings to review strategy, test matrices, and overall coverage
Gather client feedback and priorities related to QA activities and adjust accordingly
Coordinate testing priorities with the client QA counterpart
Ensure communication of QA activities, including status reporting to the project manager and client
Develop guidelines on best practices related to test strategy and coverage
Define and implement optimal processes and tools to support testing activities
Define and track QA performance metrics
Oversee automation initiatives for client implementations in collaboration with offshore and onshore teams
Contribute to the evolution of automation practices toward continuous and efficient quality engineering
Implement strategies to improve efficiency, accelerate release timelines, enhance software quality, and reduce defects
Coordinate performance testing activities with offshore and onshore teams
What you bring
University degree in actuarial science, computer science, engineering, or a related field
Excellent verbal and written communication skills in both French and English
8 to 12 years of experience in quality assurance, including a minimum of 3 years in a QA leadership role
Quality assurance certification (an asset)
Strong knowledge of QA processes
Experience in software testing, including strong analytical and project management skills
Experience developing testing strategies and plans for large-scale projects
Experience with Agile methodologies (an asset)
Experience working with offshore teams (an asset)
Strong knowledge of industry standards and best practices in software testing
Excellent organizational and problem-solving skills, along with a solid understanding of technology and communications
Strong attention to detail
Availability to travel within Canada and the United States
A bit about us
TELUS is proud to foster an inclusive culture that embraces diversity. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required, during the recruitment process.
Disclaimer: In accordance with the TELUS Health Solutions Data Center Security Policy, as a condition of employment
Benefits
Working within a dynamic and collaborative teamGrowing through stimulating mandates and projectsBenefiting from career opportunities that support professional developmentWorking in a hybrid mode, in the office, from home, or fully remoteEnjoying a flexible schedule and a comprehensive benefits programAccess to a retirement savings plan with employer contributionHealth insuranceVision insuranceRemote work optionsFlexible schedule
Additional Information
TELUS Health is empowering every person to live their healthiest life. Guided by our vision, we are leveraging the power of our leading edge technology and focusing on the uniqueness of each individual to create the future of health. As a global-leading health and well-being provider - encompassing physical, mental and financial health - TELUS Health is improving health outcomes for consumers, patients, healthcare professionals, employers and employees.
Join our QA Team and lead quality excellence in enterprise software implementations. In this role you will define and execute comprehensive testing strategies that ensure system integrity, drive continuous improvement, and directly shape our clients' success. You'll be the strategic voice for quality assurance-collaborating with implementation teams, partnering with clients, and overseeing both manual and automated testing initiatives across complex, large-scale projects. This is a high-impact position where your expertise in QA leadership will influence not just individual projects, but the evolution of our quality engineering practices across the organization.
Lifeworks · Montreal, Canada