Coordinate calendars, travel arrangements, meetings, and conference calls for the Cleveland DCI team
Prepare, track, and reconcile expense reports for team leadership
Maintain organized records, documents, and internal systems to support team efficiency
Serve as a liaison across departments (Accounting, Legal, Marketing, IT, etc.) to ensure alignment and coordination
Assist with general office operations and ad hoc administrative projects as needed
Support internal reporting, tracking, and documentation processes
Engagement / Client Support
Assist with engagement setup and lifecycle processes (project codes, conflict checks, closeouts)
Track engagement metrics including retainers and accounts receivable
Support project teams with research and Excel-based analysis
Draft and coordinate engagement letters in partnership with senior professionals and legal
Prepare materials and documentation for client engagements
Marketing / Sales Support
Support execution of business development and marketing initiatives in coordination with the DCI practice and marketing team
Assist with planning and logistics for events, communications, and local marketing efforts
Conduct research on clients, law firms, and case activity
Help prepare presentation materials and background research for client meetings
Maintain CRM (HubSpot) data, including client contacts and deal tracking
Build and maintain relationships with young professionals and attorneys in the Cleveland market
What You Bring
Strong organizational and time management skills with the ability to multi-task and meet deadlines
Ability to work independently while supporting a fast-paced team environment
Strong attention to detail and commitment to accuracy
Professional communication skills, both written and verbal
Sound judgment and problem-solving abilities
Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Adobe Sign)
Ability to learn new systems and tools (e.g., CRM platforms, legal research tools like Lex Machina)
Experience with CRM tools such as HubSpot (preferred)
High level of discretion and ability to handle confidential information
Education & Experience
Bachelor's degree preferred (Communications, Marketing, Business, or related field); Associate's degree with relevant experience considered
High School diploma required
2+ years of administrative, operations, or similar experience, preferably in a professional services environment
How You'll Thrive
Stay organized and effectively manage competing priorities
Take initiative and ownership of administrative responsibilities
Build strong working relationships across teams and functions
Adapt quickly to changing needs and deadlines
Maintain professionalism and a high standard of quality in all work
Support both operational excellence and team collaboration
Why Stout?
At Stout, we offer a comprehensive Total Rewards program with competitive compensation, benefits, and wellness options tailored to support employees at every stage of life.
We foster a culture of inclusion and respect, embracing diverse perspectives and experiences to drive innovation and success. Our leadership is committed to inclusion and belonging across the organization and in the communities we serve.
We invest in professional growth through ongoing training, mentorship, employee resource groups, and clear performance feedback, ensuring our employees are supported in achieving their career goals.
Stout provides flexible work schedules and a discretionary time off policy to promote work-life balance and help employees lead fulfilling lives.
Learn more about our benefits and commitment to your success.
https://www.stout.com/en/careers/benefits
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job.
Stout is an Equal Employment Opportunity. All qualified applicants will receive consideration for employment on the basis of
Benefits
Flexible schedule
Additional Information
At Stout, we're dedicated to exceeding expectations in all we do - we call it Relentless Excellence ® . Both our client service and culture are second to none, stemming from our firmwide embrace of our core values: Positive and Team-Oriented, Accountable, Committed, Relationship-Focused, Super-Responsive, and being Great communicators. Sound like a place you can grow and succeed? Read on to learn more about an exciting opportunity to join our team.
Impact You'll Make
Provide high-quality administrative and operational support to the Cleveland DCI team
Ensure efficient coordination of schedules, communications, and internal processes
Support engagement lifecycle management and practice operations
Contribute to marketing and business development initiatives to strengthen client relationships and brand presence
Facilitate collaboration across internal departments to support practice success
Stout · Cleveland, OH