Join us and, give us your best and we'll give you ours. Here, you'll make a difference to customers, you'll enjoy a fulfilling career where you're free to be yourself. Great colleagues, amazing workspaces, hybrid working and huge career opportunities-you'll find them all here.
What we're looking for?
Experience working closely with design and product teams to identify and prioritise the right research questions
Able to create research roadmaps and plans to keep the team on track, helping set both short term objectives and strategic direction
Deep qualitative research experience using techniques such as usability testing (moderated and unmoderated), concept testing, and depth interviews
Synthesise insights in an impactful and actionable manner to generate a shared understanding of user needs and opportunities
Able to communicate and influence wider business stakeholders with clarity and conciseness
Experience combining qualitative and quantitative methods
Ethnographic experience (such as contextual enquiry or diary studies)
Experience triangulating research and data from different sources to tell compelling customer stories
Experience with accessibility research and/or vulnerable customers
Willingness to share your expertise and learn from others
We know that great talent comes from many backgrounds. Whilst this job advert may reference specific years of experience, we recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.
This is a place for you:
Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities, and we're committed to creating an environment in which everyone can thrive, learn and develop.
We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer Initiative.
We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers. Just let us know what you need.
We also offer a wide-ranging benefits package, which includes:
A generous pension contribution of up to 15%
An annual performance-related bonus
Share schemes including free shares
Benefits you can adapt to your lifestyle, such as discounted shopping
30 days' holiday, with bank holidays on top
A range of wellbeing initiatives and generous parental leave policies
Ready for a career where you'll learn and thrive? Apply today and find out more.
At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financ
Additional Information
Design Researcher - 12 Month FTC
Edinburgh
Full time
Posted Yesterday
157704
End Date
Thursday 11 June 2026
Salary Range
£61,344 - £68,160
We support flexible working - click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
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Job Description
JOB TITLE: Design Researcher - 12 Month FTC
SALARY: £61,344 - £68,160
LOCATION: Edinburgh
HOURS: Full-time
WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.
Lloyds Banking · Edinburgh, UK