Experience in Managing a contract within the social housing sector
Experience in Responsive repairs
Experience in Budget management
Experience in performance reporting
Experience in People Management
Ability to provide evidence of contract performance and efficiency
Workable technical knowledge of social housing repairs and maintenance
Full valid UK driving license
Benefits
25 days annual leave plus bank holidaysAnnual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much moreFamily friendly policiesCompany Van, Fuel Card and UniformAll our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.To drive a Mears vehicle, you must be aged over 21 have held your licence over 3 months and have less than 9 points.Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.Apply below or to discuss your application further; contact:Laura Bourne (laura.bourne@mearsgroup.co.uk) If you need any help with your application process, we are here to support you. We will be accessible every step of the way.At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.Health insurance
Additional Information
Annual salary: up to £61,505.00
Contract Manager
Location: Tower Hamlets
Salary: £61,505 per annum
Hours: 42.5 hours per week
Fulltime - permanent Monday - Friday
"A desire to make a positive difference wherever we operate has always been at the heart of our business. It was over 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company".
Role Criteria
Management of all aspects of operational and commercial delivery, overall contract performance in line with contractual commitments and agreed company & client protocols. Managing works to programme time frames, producing project
Ensure compliancy and adherence to health & safety regulations, Mears standard operating procedures Mears values and quality assurance accreditations. Demonstrate, maintain and monitor the company's commitment to best practice with legislation, codes of practice & good working practices relevant to all work activities
End-to-end management of Responsive repairs across a range of occupied homes
Line management of four supervisors, including performance reviews, one-to-ones, and daily briefings
Oversight of KPIs, reporting, and service delivery standards
Handling client queries and managing resident complaints effectively
Supporting and engaging operatives and branch teams to achieve high-quality outcomes
Mearsgroup · London - Tower Hamlets