Benefits Specialist

About the role

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy - a future where mundane repetition disappears and being known unlocks access, comfort, and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical. The future isn't coming; it's here, and we need builders, innovators, and problem solvers to help us create it.

Responsibilities

• Assist with leave administration processes, which may include preparing/submitting standard leave documents
• Comply with and evaluate eligibility for various leave types, including ADA, FMLA, State, and Company Leaves
• Administer benefits processes, including timely processing of enrollments, changes, and terminations, and preparing/submitting required documents
• Verify employee documentation for benefits and leaves
• Manage benefits and leave inboxes, providing prompt and professional responses
• Reconcile vendor reports and contribution files to ensure data accuracy
• Maintain alignment and updates across all HRIS, vendor, and tracking systems for benefit and leave transactions
• Support the implementation of new processes and continuous improvement initiatives
• Generate and audit reports to validate employee data and benefit deductions

Requirements

• Proficiency using Microsoft Suite (e.g, Excel, Word) and Google Workspace (e.g, Gmail, Docs) tools
• Familiarity with HRIS systems and reporting systems preferred
• Ability to maintain confidential and sensitive information in a professional manner
• Strong attention to detail and customer service skills in a fast-paced, high-volume environment
• Ability to multitask and prioritize daily, weekly, and monthly tasks
• Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting.
• As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

Benefits

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at metropolis? Share your experience